Jack in the Box — Restaurant in Bakersfield

I ordered off the app, and I was 2 miles away when I ordered I pull up tell them it's a mobile order and was told to pull up to window, once there, was then told they Just received my order. I was only person in line, and that I needed to pull forward, I do so, around 11:07am, I wait and and employee come out with 2 bags of food and says we are waiting on another sandwich to be brought out, my final food was brought out at 11: 30 am and was explained that she dropped my a sandwich and thank you for patiently waiting for the food, I arrive with food at my destination only to Realize for the drink, drove back and waited in line again to get the drink, they upgraded it from a Medium to Large. My hubby who waited said Thanks. I don't like how you don't get a paper Receipt so you can't take surveys when ordering off the app plus it was slow to arrive at the restaurant. Plus the egg rolls seemed at least one seemed kinda burnt. But the food was great service was with a smile.

Just did drive threw tonight tacos only service was with a smile but the outside was a messy mess and inside I could see french frys on the floor plus...

I got my wallet stolen here. Worst restaurant you can find, if you think of going there please take 10 more seconds and go across the street to Sonic drive. The service was awful, the card machine is broken and the cashier had to repeat the procedure at least 20 times to get my payment, the commands of my friends and I were all mixed up. And yes the best part is that somebody stole my wallet inside this restaurant, one of the employee told me "it was completely normal here and I should get over it"... When I spent my day calling their manager Deanna to get her check the security cameras but she keeps promising me to do it and to call me back but she never does it or she just put the telephone on mute on the corner of the office and wait until I hang up. So not only she does not provide a safe environment, she is not trust worthy and does not help me at all to solve the issue that happened in her restaurant. Why is she not answering me anymore? why is she avoiding me? why doesn't she want to check the cameras? Run away...

It had a been at least 6 months or more coming here never had a problem. but today I decided to order a supreme sourdough, breakfast sandwich and boy. I was extremely upset. It look like a little kindergarten put the sandwich together. Everything was overly melted or really cooked and the smallest ingredients ever the bread out the ingredients. I’ve never had a problem here, but also they did get my order wrong and part of it. It was my fault. I double checked the screen but I guess I missed that she said French sausage French toast platter with sausage and I asked for just a breakfast platter not only that lots of homeless around this area, which hasn’t been an issue before, but it’s just got increasingly worse and when I went back to tell him that I got the supreme sausage sandwich and I showed it to them. They said oh yeah that’s what it looks like. Well, that’s not what it looks like because the one on Oswell does not serve it like that so I don’t know if it was management needs to step their game up or it’s...