I am writing to share my recent experience at your restaurant, which unfortunately left me feeling quite disappointed. While the ambiance of the restaurant was pleasant and the service provided by the waitress was friendly, the quality of the food I received did not meet my expectations.
I had ordered the barbecue chicken and rice from your menu, and I regret to inform you that the chicken was served raw, accompanied by a side of barbecue sauce with Parmesan cheese, which was not listed on the menu. Furthermore, the rice was presented in a container, and upon pouring it onto the plate, I discovered that it had been stuck to a plastic bag, causing some of the plastic to rip off and mix with the rice.
Despite bringing this issue to the attention of the waitress, I decided to give another dish a try and ordered the fried duck with sticky rice. Unfortunately, the fried duck was not fully cooked and the marinade accompanying the sticky rice did not complement the dish well.
I must express my deep disappointment with the overall dining experience at your establishment. Regrettably, I will not be returning to dine at your restaurant in the future. I feel compelled to advise others to exercise caution when ordering the barbecue chicken and rice from your menu, based on my personal experience tonight.
I believe that constructive feedback is valuable for any business's growth and improvement, and I trust that you will take this feedback into consideration to enhance the quality of your offerings in the future.
Thank you for taking the time to read about my experience. I sincerely hope that this feedback will be beneficial in maintaining the high standards that patrons expect from your...
Read moreAfter traveling from Florida we needed a gasoline stop. Well I knew I wouldn’t stop again so asked my copilot if she wanted to just get food since we won’t be stopping again for at least 5 hours. Of course, a yes, we Immediately went on google and looked for places that were A. Open and B. Vegetarian friendly.
We stumbled upon this place. I am a fan of Thai so I knew I’d find something. My friend on the other hand is very picky. She was very skeptical at first. We looked at the menu and ordered some Jeep and Veg rolls to start. The Jeep was very well balanced and full of flavor. I didn’t try the rolls since I’m a fan of meat.
For our entrees I got the Duck Kra Prow and my friend Pad Garlic with tofu. I was extraordinarily impressed by the Duck. The crispy outer layer was balanced by a tender and extremely juicy inside. The sauce was good, I had hoped it would be more spicy since I have a high tolerance to spice. My friend wants the recipe for her dish. She was stunned on how well they did the tofu and how flavorful her dish was.
Terry was our waiter and he was full of positive energy. If you’re in town, stop in for food, ask for terry as your server. He truly enhances the dining experience with a bright smile and welcoming demeanor. I would definitely recommend at the very least trying this place out if you’re traveling through and if you live here make a...
Read moreI ordered a meal in the evening via Uber eats and got two entrees, both with veggies since I do not eat meat. I was not able to go back to the store in the evening to get it fixed so I called this morning to request them to provide the meal for the correct order. The Asian man who answered the phone was extremely rude and verbally attacking me. He first asked my info to confirm that I made an order. Next he said “so what’s wrong” to which I responded that my order had meat in it and so I could not eat it. He proceeded to ask me what kind of meat and I said I had no idea. So he started saying things like if you don’t know what meat how do you know it’s not vegetarian. I said it didn’t look like vegetables that’s for sure. Then he said so why are you calling in the morning if you got the food at night. To which I said I had plans after and couldn’t make it to the store in the evening. Then he said do you have a picture of the incorrect order. And I said no I was really frustrated I had to throw it away because I don’t eat meat. Then he started yelling on the phone and would not offer to fix the mess up that THEY made. I am so upset with this encounter. I used to order from here at least once a week, now I will never go back. I’ve never had such a bad experience at a...
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