Ordered from the kiosk and ordered 2 bean burritos add sour cream and, as I didn't want sugary drink at 9pm, I found milk on the kiosk and ordered that. Waited a bit, and the register person asked me if I ordered a drink. I said yes, but it was a milk. He walked away. Waited a bit more, and they called my name. Two bean burritos, but no milk. They said they don't have milk and aren't sure why it's on the kiosk. Okay, they gave me a soft drink cup. Still not wanting sugar, I tried water. It dispensed pink. Not knowing what it was causing pink, I got Sierra Mist and sat down. First bean burrito had a HARD edge all the way around the tortilla. Second one had no sour cream till literally the last bite. After I finished the burritos, something was hurting the edges of my tongue, and it wasn't the Sierra Mist. I normally use hot or fire sauce but didn't this time, so there was no spice. Kind of worried what caused it, and worried I might get stomach issues from...
Read moreUpdate: Dropped to one star. Walked in to an empty lobby, right up to the counter register, and was asked if they could "Help me at the kiosk". No, I'm standing IN FRONT OF YOU at the register, just take my order! The employee was very obviously annoyed that I had the nerve to actually have my order taken (which included a custom order). The exact same thing happened to the gentleman who walked in behind me, he walked up to the counter and started to order when he was interrupted to ask if "they could help him at the kiosk".
If it's busy, I get it, using the kiosk helps speed through the orders, but if someone is standing AT THE REGISTER, take the damn order! Seriously rude.
Menu is continually shrinking, each time I go in it seems my favorites are no longer on the menu. Sometimes you can order "off the menu" other times you can't - you can't...
Read moreThe evening shift and Morning shift sucks so bad. The morning shift used to not be bad, but this time it was awful they sold me the Cheesy toasted sausage burrito. They gave me a big role of tortilla bread with 3 very small chunks of egg, a few sausage bits, a little dip of cheese at the very end of the wrap. A non manager answered the phone when I called to report the issue, they where argumentative and tried telling me that there isn’t supposed to be to much on the wrap to begin with. But that’s insanely not true(that’s making excuses so I don’t tell the manager), I’ve been to 3 other locations bought the same wrap and this location is the first and only Taco Bell to say that to me, the only Taco Bell that gave me a half...
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