Domino's Pizza — Restaurant in Bangor

What a joke! What a group of rude, obnoxious people! I have never seen such unprofessional behavior and stupidity in all my life! They cannot get the order right and then hang up on me twice (two different people) when I called to explain and ask them to deliver the correct pizzas! Some ignorant girl actually said to me, "I don't want to remake your pizzas!" What kind of people are these? Jeremy put the wrong toppings on the wrong crusts, ruining TWO pizzas!! How does he have a job? We are calling the franchise owner tomorrow to hopefully convince him/her to get rid of these employees! We also filed a complaint online. NO ONE should be treated this way! The ONLY reason my friend ordered from Domino's is because the owner of Angelo's is in Florida and on the rare occasion any of us order in, the owner personally makes our pizza. Domino's is cheap and the people that work there are the same. Being a native New Yorker I KNOW good pizza. THIS IS GARBAGE and though that is what's expected from a place like Domino's the behavior of the people who work there is inexcusable! They don't care about anything or anyone and it is amazing any of them get hired anywhere. I hope the franchise owner listens to the three of us and hires a new staff of friendly, professional people with some level of intelligence. EVERYONE was greatly disappointed. The poor kids. I hate tears and truly hate Domino's. We all do. Just an aside, a new pizza, one out of two, was replaced because my friend (the one who ordered) called and the snippy girl did not know we were the same group of people. The new pizza was not round, thin as a cracker - NOT NY PIZZA or even what THEY THINK NY pizza should be, NOT Brooklyn crust as was ordered (THAT is quite a joke, in itself), and one slice was incomplete as if a bite had been taken out of it (see photo). No one ate it. NEVER EVER AGAIN will any of us order from Domino's ! HORRIBLE! STAY AWAY! SO glad to be leaving this state for good! Such low class! How horrendous and thoroughly unacceptable on so many levels! NO ONE should have to deal with such insufferable people. This had to be the worst experience we have ever had having lived all over the US and in London. What a disgrace! Any intelligent person would be insulted by these people with zero integrity or kindness. Save your time and money and do not give this franchise...

I did leave a better review to begin with. But I will not be ordering from them again :) A lot of the time my food is burnt. Not the pizza! The pizzas are usually fine. There have been times that I don't get the toppings I've ordered. But it's not a huge deal. The breadsticks things are sometimes burnt. But the chicken nuggets are usually burnt on the edges with BARELY any sauce. The hash browns are always burnt around the edges. The sandwiches taste great just inconsistent. 2) the wait time is so inaccurate. It'll say 20-30 minutes you're gonna wait 2+ hours almost everytime. I've ordered at 9pm and gotten my food at 1am before. Right now I ordered at 5pm it is now 7pm and its still in “Prep” The wait time is always so so so long. Usually if I want pizza at 10 then I need to order it at 8:30. I always forget the wait time so I'll order at 9 expecting it at 10. Then I have to stay up until 11:30. I've called a few times and they've just declined it. They finally picked it up. They said I would have to wait another hour until they LOOKED at it. They both sounded annoyed and like it was their first time speaking to a customer. I had used two coupons to get my stuff mostly for free. I said cancel my order and can get my $22 dollars worth of coupons back some how and she said no. That's it's not her problem its through corporate. I asked if she could get me a manager. She almost laughed and said no that she's not going to. Gave me an oh well and went silent. She sounded like she didn't like her job. So I said whatever and hung up. I oughta go down to the store and take $22 bucks out of her wallet since its so funny. I've had issues at my store with coupons, exchanges, or out of date sells, and its simple. You speak to the manager. The manager reaches out to their manager. That person then sees whether or not a gift card could or should be made under a customer pay out. I sent an email to corporate to hopefully...

Ordered a pizza from here after a concert in Bangor, Maine. Was told it would take 45 minutes for delivery.. we were okay with that. After about 45 minutes, we decided to call to see where our pizza was. Upon calling, the automated system recognized my phone number, and we were advised that the pizza was in route. 10 minutes after this call, we placed a call back to this specific location to check on things as it had been over an hour. We were told that our pizza should be delivering in 3 minutes (very specific number, as the woman was able to track it). 21 minutes later.. still no pizza. Yet another call placed.. the automated machine once again recognizes my phone number, and states the pizza has been delivered. I then asked to speak to a human. Upon doing so.. I am told that "a delivery was attempted, but I did not answer my phone.. or must have provided the wrong telephone number." First of all.. my phone had been recognized by the automated system for the duration of my calls.. so certainly not the wrong number, but the accusation in itself was pathetic. Secondly.. I had perfect service, not once did I have a call come through. Third.. not one person attempted the delivery, as I made myself available and alert for well over 1 hour and 30 minutes. The person speaking definitely contradicted themselves as they said my delivery was "attempted", and yet the automated machine stated that the delivery was "successful." I then mentioned that I would be on my way to pick the pizza up. After doing so.. I was told that if I showed up at this location, the police would be called. Mind you..... my credit card HAS been charged. I travel.. a LOT. I have never, ever in my life been treated this way before, or had such poor service! I am in total disgust that anyone in their right mind would think that this is even...