Subway — Restaurant in Bangor

So I have been a longtime customer of the Subway on State street. I have used that location for the past 12 yrs. Unfortunately they have now lost me as a customer. So online it shows that the closing time is 9pm. I arrived at the Subway shop at 8:03pm. When I showed up there were customers inside and the door was open. As soon as I walked in the lady behind the counter said they were closed. A bit Confused I looked around it the customers and the still open door and asked if she could just add me in for a 6in sub. She immediately said no! I responded with, it its literally 8:03 and your site says you close at 9pm. So with out argument is just left and drove across the river the the Subway on Brewer because there store said they were open until 9 as well. When I arrived in was greeted with a super friendly guy that was more than willing to take my order. Plus the establishment has been revamped. Much cleaner space and much more appealing compared to the State street location. So I have found a new location for my once a week subway. State street subway has definitely lost me as a customer as of yesterday. If you are going r o pick and choose when you close and turn away customers maybe you should change the info on the website or post the info on the door of the establishment. Or better yet higher better employees that are willing to work and no close early while turning...

Just the other morning we're sitting on the couch reading the local news paper and we get to all the ads. Full page of Subway coupons are there, and we both think "hmm, been a while since we had Subway, maybe we'll use one of these buy one get one coupons" and get Subway for dinner. Anyways, that evening comes around and we're running errands and it gets time for supper and we're planning on picking up our subs soon. Get there to order subs and they inform us that "they don't take coupons for free subs". Why are we getting coupons locally if they don't even honor the coupons. I reached out to Subway to complain about that and they said that each Subway is individually owned and operated. So, if the owners can just do whatever they want, why even use the Subway name? Paid way more for a smushed up sandwich and they didn't even honor the BOGO coupons. Next time I guess I'll just use the "buy two get them both half...

Sorry this might be to harsh but as a guide and a food buff also a chef and instructor.. I don't know this place went down hill it use to be pretty much the only subway I'd go to... It was always busy now not so much.. I've been in a few time In the past couple of months to give it another go it's alright, the bread has be tough to eat sometimes can for sure tell it wasn't freshly baked that day, the fountain soda hasn't been working besides 3.. There is a man and woman that work there and aren't the friendliest seems like they are on something, I don't know I could be wrong and I probably am, they just strike me wrong and when I have to repeat things twice and hear one sniffle as this person is making my food and almost seems lost.. But yeah the food quality is low, and over priced... Some many other great sandwich shops in the Bangor area the owner needs to step...