McDonald's — Restaurant in Barnstable

Half the time my order is incomplete or incorrect. Ok, I’ll excuse them, because their slogan is not “have it your way”. After watching The Founder recently, marveling at the spectacle of the “speed-dee system” designed by Rick and Mac, I expected to understand better how or why food was fast. Maybe they have that system here or they don’t, but it’s not speedy service unless you come at a time when the drive they is not packed with cars. I waited at the counter twice this week for five or more minutes, before I was even acknowledged. One time I walked away after ten minutes having never been noticed. Food quality is standard, like any other mcd’s. Prices are 50% higher than anywhere else in the country for the same items, however (MA is extraordinarily expensive). Additionally, I have spoken to the manager directly about having a TV screen broken (it is the middle one which displays the majority of their daily menu) several times, and after two months, it’s still broken. They apparently don’t make enough profit to afford a new TV? Maybe the paper menus were better anyway? Since the menu doesn’t change multiple times right in front of your eyes making it difficult to order. Sometimes, when I watch the workers, I get the feeling the only dane to work here. Yes, that’s a word, go look it up. Workers just down the street at another restaurant serve with a smile, the food is the same price as the rest of the nation for the same chain store, they never get my order incorrect, and the jolly manager knows me by name. Too bad the store I’m mentioning doesn’t have tasty breakfast like McDonald’s, which is the only reason I continue to go...

Hi can I help you? Hi yes can I please have two large fries? Um, ok 22 large fries No, not 22. Two large fries. Oh, hold on. Let me fix that. Okay what else? Can I please have two McChickens plain? One chicken deluxe. No, two McChickens. Plain with nothing on it. Oh, two McChickens. Okay. What else? Nothing else that's all Okay. drive up. Hi. Listen when you rang up the McChickens it didn't say plain could you just make it so that it is plain Yeah to make chickens that's it. No I meant like with nothing on it. My kids don't like the stuff that's on it. What's on it? Like the mayonnaise and the lettuce. They usually just push a button and it says plain. Yeah I don't have that on here. Okay. Can you just tell somebody to make it with nothing on it just the chicken and the bread. Yeah okay. I pull up and they just open the window. hand me my bag and then shut the window. I reach under the fries check the top sandwich. Plain. Okay good. Drive back. Here you go one sandwich to my daughter plain chicken sandwich with nothing on it Reach in to get a sandwich for my son. Chicken sandwich with more mayonnaise and lettuce then I have ever ever seen in my life. Absolutely disgusting. In my opinion completely deliberate....

I went to the drive-thru and ordered. When I paid I didn't get a receipt, but I didn't care. I was told to pull over because my food was not ready. After approx. 5 minutes a woman came out and she had two drinks, instead of the one and one less sausage, egg, and cheese biscuit. I told her of the error so she took the entire order back. I didn't understand why she didn't just take the drink and give me another sandwich. After two minutes I went into the restaurant and I was told the manager was searching for my receipt. I told them it is a simple swap, one sandwich for a drink. They insisted I wait. The manager came over and said he was looking for the receipt, I told him it was just a drink for a sandwich, just make the switch so I can go. He insisted I wait. I said I've been here for 20 minutes. All of a sudden my receipt was in his hand and said it's only been 10. I explained that 10 minutes for a drive-thru is a REALLY LONG TIME. The ladies seem to understand my issue, swapped my drink for the sandwich, and let me leave while the manager was still yelling at me about the time I spent there. I'll never go back. The manager is rude. The position...