Ok so let’s start out with CLARITY there’s a fine line between customer service and basically over charging people I literally asked about the all you can eat spaghetti which I have to admit was good flavor filled and fresh! No complaints there! Where my complaint starts is I asked about the portion size like was it big small or what because there’s two options only $2.20 apart one is all you can eat the other is the normal meal I asked her for the AYCE because she said the portions was decent I said ok well when she brought it out I knew I wasn’t gonna eat anymore and basically said “damn that’s quite a bit” she laughed and walked off only to check with me 24 minutes later just to lay down the bill I then explained to her I didn’t want anymore due to how big the portion size was that I couldn’t eat anymore I was then told she wasn’t going to change the price and that she wasn’t gonna argue with me the amount of entitlement that came with it was what made me upset and what gave me the cause to make this post! I could understand if I got more but I didn’t the portion sizes are identical and they come with the exact same thing a drink cheese and garlic bread! So I don’t understand what the big deal was with changing it to the one where it was $2.20 cheaper I understand people here in California feel a large amount of entitlement but it just hurts business! I can guarantee you this I won’t be back! Especially if the young lady I dealt with tonight...
Read moreAbsolutely, here's your outstanding review:
My recent visit to Denny's Restaurant at the Flying J in Barstow, CA, was nothing short of exceptional. From the moment we were seated, Felipe, our server, demonstrated impeccable communication skills and a genuine dedication to ensuring our dining experience was top-notch. His attention to detail, especially regarding our food preferences, truly enhanced our meal.
For breakfast, I indulged in the T-Bone Steak breakfast with eggs and hash browns, while my wife opted for the T-Bone Steak dinner. Having dined at various Denny's locations across the country during our travels, I can confidently say that the steak we ordered surpassed all expectations. Cooked to perfection and expertly seasoned, it was undoubtedly one of the best steaks we've ever tasted.
Behind the scenes, Timothy, the cook, deserves immense praise for his culinary prowess. His skillful preparation truly elevated our dining experience, setting a new standard for excellence. Our heartfelt gratitude goes out to him for consistently delivering such delicious fare.
Overall, our visit to Denny's in Barstow was marked by exceptional service, delicious food, and a memorable dining experience. We're grateful for the outstanding hospitality and look forward to returning soon. Thank you for exceeding our expectations and making our meal truly...
Read moreFelipe was our server, HE WAS OUTSTANDING! I was with a larger group of people during this visit, Felipe went above & BEYOND to tend to each individuals requests!
This was by far one of the BEST dining experiences I have ever had! Take my word for it people, as I too was once a server at a Denny’s Location for 10 years…so I know what I’m looking for when it comes to a proper Denny’s dining experience. Clear down to his suggestions on beverages, appetizers, even asked if we would like to add toppings for the T-bone mushroom onions, or toast or tortillas to our skillets etc. He was a delight!
Our appetizer arrived ahead of time, which I was very pleased with! Followed by the rest of our order, all on POINT! I had the Santa Fe skillet, and I took Felipe up on his suggestion of adding some toast to it. The food was Fantastic!
Would also like to give a shout out to the cooks as well, for how QUICK our order came out..even with it being busy!
So with all of that…I must say, after having not been into a Denny’s Restaurant in quite some time due to relocating…it is SO NICE to see Denny’s STILL has such GREAT EMPLOYEES working within the company. Keep up the good work & thank you all for a wonderful dining experience! When stopping into this location, ASK FOR...
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