Jersey Mike's Subs — Restaurant in Barstow

Listen to the other 1 star reviews regarding the attitude of the employees. I really am not someone that cares to write reviews, but seeing as how poorly I was treated today given that I have two very serious (epi-pen) food allergies, I am inclined to warn others who may also have serious food allergies. But aside from just allergies, its worth writing in general about the employees treatment of customers seeing as I was left crying in my car feeling like an inconvenience for something I cannot control. I'm not going to write with exact details and single anybody out, but will write enough to warn others. For reference this happened at about 2pm today.

I informed the gal taking my order that I had two allergies, and wanted to double check that there were no ingredients or items on my sandwich order that may affect me. I got an annoyed look and a huffy breath when doing so. I then noticed that the bread that they pulled out was not the correct one, and had to politely let them know that it was supposed to be a different kind of bread, seeing as the one she pulled out had an ingredient in it that is one of my food allergies. I got an eye roll and a snide remark made to another employee right in front of me. I came very close to leaving the store right then and there as I was starting to get upset. I already feel bad having to ask folks to double check things so that I don't accidentally consume something that could send me to the hospital, as it's not my intent to give someone more work, so it really doesn't feel great when you're made to feel like a massive inconvenience and have rude comments made about you just as you're trying to double check that your order is made correctly. I left the store and sat in my car crying afterwards.

To whoever owns this store, manages it, etc, please consider training your employees on the potential severity of food allergies, but quite frankly, behavior as well. I get that employees are people and sometimes have bad days, maybe that was the case with this gal today, but no need to take it out on others. I work in a role that interfaces with the public as well, and understand the pressures of customer service at times. But getting annoyed at someone trying to make sure they have the correct order and not have to utilize and epi-pen is just not good.

Thanks for reading. Hope this helps...

Went in with family for a lite lunch. We ordered a giant 13 to split between the four of us. Me and my wife split half, our son(14months) and daughter(8years) split the other half. This was more than enough considering we weren't that hungry. I believe we were helped by Julia and Gabe. Both of which greeted us upon entry. Although there was a bit of a line we were helped in a short timely manner. The store was clean and all the ingredients on display looked fresh and well kept. Our sandwich was delicious. The bread was soft and the veggies were crisp. It was 100°+ outside so we decided to stay and eat since it was nice and cool inside the store. To sum it all up we had a pleasurable experience. Out of all the other food establishments in the area I would highly recommend jersey...

Walked in wasnt greated counted 6 employees on sun 10.4. Around 3:15pm. All the employees seemed to be running over each other and didnt have a clue to what they were doing. Placed my order and she asked if i wanted it mikes way? I said NO jus mayo, lettuce, pickle, lite onion and lite sauces . She seemed to get an attitude. Cashed out an a couple before us and they was missin sandwiches. We started to eat our sandwiches and our bread was hard as a rock. I have never experienced a bad jersey mikes till now. Barstow has not impressed me. Very sad. Both our sandwiches and the price we paid for them was unreal for. we had to peel off the top of our bread. We love JM but dont think we will visit...