McDonald's — Restaurant in Bartlesville

We had a really weird interaction with this McDonald's. They put 3 fries on our order this morning & acted like we did it. You cannot order lunch menu items off the app in the morning.

They tried to "put us on the books" to pick up these fries at a later time. We didn't order fries and didn't want to be put on the books for fries. We

We requested a return of funds and they got upset with us. To the point of mashing our bag lol. We have no idea what was happening.

We come here almost every morning due to the Previous normal/good service. We are polite and have only had little hiccups.....this one was just weird.

We are fine with human error. But it was the behavior towards us due to this error that was just.... out of character to the situation & to previous interaction at this McDonald's.

Previous RVW: Well, it's....McDonald's. I'm only reviewing morning crew. Great. Fantastic. You can tell they are working with small amount of workers. They do what they can. Food and drinks come out how and correct. I don't eat here midday or evening enough to know how it is...

Burgers were extremely sloppy and seemed old and not fresh, buns seemed stale and chewy, fries were also cold and extremely chewy, the apple pies were ALSO CHEWY, stale and cold, NOT FRESH by ANY means and they rarely are fresh at this location in my experience, just look at the time stamp on the receipt compared to the "Enjoy By" time printed on the box that you can see in the photos. They charged me $2.00 to add mayonaise to my burgers whereas any other location I've been to don't charge me! I AM NOT HAPPY especially considering I spent almost $13 on food that was absolutely terrible! For that price I could have went across the street to Braums and got better food and a large Shake and I'm pretty sure I would've enjoyed it more! This is just one of the many times I have had these kind of issues at this location. The staff is normally always extremely friendly however the food is not great by any stretch of the...

Coming through the drive-thru I ordered the 250 bundle, perhaps the simplest meal on the entire menu. Gentleman at the pay window took my money gave me my receipt and I drove on to the pickup window I waited behind another car for 8 minutes and then they were handed one bag of food. I then waited an additional 3 minutes until someone came to the window and said that they were sorry and my order would be up in a few minutes. At 11 minutes after my order time finally he got a manager for me to talk to I asked for a refund this was taking far too long. The young gentleman continued to try and explain to me that they were short staffed and that the order in front of me was really big and complex. As I said, that order was one bag of food. The manager refunded my money in cash after going to two different registers. This was simply not an...