Schlotzsky's — Restaurant in Bartlesville

Went to schlotskis for lunch, ordered a med roast beef and cheddar. 15 min later it's the wrong sandwich...so we wait another 20 minutes and ...it's the right sandwich ,wrong size. The manager Josh made sure to take the 1st wrong sandwich,as if we were pulling some scam ,by them making the wrong sandwiches....another 20 damn minutes later we get our sandwich,right kind ,right size. Decide we had been in schlotskis long enough so we take the sandwich home. Finally get to eat lunch and there was about a whole salt shaker of salt on the sandwich. Cannot believe the level of unprofessionalism,and it was all their doing .train your cashier's to take the orders right maybe,train the managers to have some customer service . Schlotskis you owe me a refund. If I could rate you a negative 5...

I was waiting in the (long) drive through line when the lights outside the building suddenly went of. I noticed some employees getting in their cars to leave, but it was only 8pm and Google said they closed at 10. I decided to call and was told that “we ran out of the medium and large buns so we just decided to close.” I can understand shortages, but seeing a long line of customers and just getting into your car without letting them know waiting is futile is rude and inconsiderate. The food is equal to other Schlotzsky’s but the service is pathetic when this is how they treat their...

Very rude taking orders. No patience with older customers. I placed my order and waited 20 minutes and they did bring out my sandwich but I advised them that I ordered it to go. The took it back to the kitchen and never came back. After 10 minutes I went to the doorway to the kitchen to see if I could get my sandwich and was advised they were slammed and I advised my sandwich was on the counter. The cashier handed me the bag a told to get the hell out of their store. I was a consistent customer but if this the attitude I will be receiving I don’t think I will be...