Subway — Restaurant in Bastrop

If there was an option for negative 5 stars I'd pick that! We got there at 830 and the hours of operation says they close at 10. We walked in and Shelby was the one who took our orders. I asked if they were closed, she said they are closing and I said "oh well we can leave". She then asks what kind of bread do I want. So I'm thinking okay so they DO close at 10 they are just prepping for closing. I tell her turkey with provolone. She then mutters (I can only assume she thought I couldn't hear her...) "we should have locked the doors earlier". People are rolling in! There was about 6-8 people that came in thinking the place closes at 10. The guy taking the trash out says, yeah we closed a little bit early but you can order. (He was super nice btw). Anyway back to SHELBY, she asks for the third time what kind of cheese do I want because she so focused on who is walking thru the door. I ask for provolone. She then moved my sandwich down and says (I kid you not) "okay what kind of sauces would you like? We don't have vegetables." And I was like you don't have any vegetables behind the counter? Now mind you, half of the counter was cleared out, but I can't see behind that metal door so I didn't know if maybe they condensed down to one side or not. And she says "oh it's in the back I can get some." I said if it's too much to ask for we don't have to eat here we can go somewhere else that's open, I don't want to make you work harder. She ignores me and gets the lettuce. I asked for mayo next and she stuffs 2 mayo packets underneath my sandwich. Now mind you, there was a bottle of mayo right there! And she starts to wrap my sandwich up. I stop her and ask if I can have oil, salt, and pepper, since I can see that they are not put away. She puts salt and pepper and then starts to wrap my sandwich again. And I said "do you not have any oil?" And she says "yes we do. It's right there." I then ask can I have some? She says "you want oil?" I say yes and thennnnnnnnnn she LATHERS MY SANDWICH IN VINEGAR. So I'm stressed because they are obviously closed and hour an a half early, she's muttered rude comments the ENTIRE TIME, and she's not even done with the sandwich of the guy behind me. I tell her I don't want it, and I'm not going to pay for that and I leave. And my entire problem is idc if you're closed early, just say that veggies aren't available and if I'm cool with just slices of cheese and turkey, that's what they can offer me. I would have said no thank you and left mildly annoyed. But SHELBY decides to go the Boomer route and be passive aggressive the entire time. So your plan was to throw me at and cheese on some bread and charge me full price???????????? The vinegar was just the straw that broke the camels back. And I know, I get it, you wanna go home. You wanna close early, I've worked in food service, I get it. But if you can't pretend to like your job while you're working it, maybe you should work elsewhere. I have quit every job that made me miserable, everyone does! Nobody wants to work for fun, we all work because we need to. But if you can't at the very least be nice to customers, why are you here?????????? Call out, go home, QUIT! I WORK HARD TOO! AND I WANTED TO USE MY HARD EARNED MONEY FOR A Sandwich. So now I'm back at my place eating air like that SpongeBob episode because everything else that's available now that my time has been wasted is all greasy fast food. Respectfully, Shelby needs to retire. As I'm walking out, the guy taking the trash out asks what's wrong, and I'm not gonna sit there and go back and forth. If you don't want my business, just say that. And since Shelby can't be anything but passive aggressive, there's no point in even saying anything. I'm not gonna bash someone because they don't wanna do their job, I'm just gonna leave.

ALSO it wasn't like I was asking for a complicated sandwich. Bread, turkey, cheese, lettuce, mayo, salt, pepper, and oil. Shelby can kick rocks, idgaf how old...

Updated review: We both had stomach problems after eating a shared footlong steak & cheese sandwich. Do not plan to return.

We have returned multiple times: the employees are consistently helpful & pleasant. Tables in eating area are kept clean. There were new unfilled beverage containers sitting in the drink area; it appears they are adding more choices for drinks soon. Cookies are frequently sold out here. Wish they would bring back the other solid chocolate cookies, the ones made with white chips; the new chocolate with mint chip ones are okay, just liked the other kind better.

Original review: Like subway: appreciate that you can ask the preparer/employee to customize your sub in front of you, for example, you can have some onion & green pepper toasted with your meat & cheese; this gives these veg a light cooking that my stomach approves of... This subway has usually pleasant, cooperative people working behind the counter; these workers have changed regularly over the years, but poor attitude workers don't last long. Nice bright seating area full of windows that is kept clean.

Drink selection is quite limited. Also, wish chip selection were larger, for example, like fritos or the plain harvest chips, they only carry the cheddar cheese flavored harvest chips; don't care for most...

If I could give a 0 star I would..didn't have swis cheese, oregano, vinegar and probably other things. When walking in there is a sign posted saying that coupons are not valid of the subway series subs #1-#12..I did have a coupon that I was going to use so instead of ordering what I really wanted I changed what I was going to get so I could use my coupon. After both sandwiches were made I gave the coupon (bogo) to the cashier and was told the owner told them not to accept buy 1 get 1 free coupons. I do understand the coupon say at participating locations but there was nothing on the sign in the window saying those coupons were not accepted. So I told the cashier I didn't want my subs and started walking out the door and they told me they could give me both subs for $12.99 which is a different coupon. I ended up paying the $14 for the subs. Also the guy who cut the bread needs to be retrained on how to cut it properly. He was cutting it with the knife blade towards his hand and was mangling the bread all the while. Not a safe practice to cut with the knife blade towards your hand. Saw the owner also take a cookie out of the cookie display without tongs or anything just grabbed it with his hands that is also unsanitary. Would never go back here again avoid this place...