Subway — Restaurant in Batavia Township

Wife went in before 10 AM and ordered 2 breakfast Ham, egg and cheese wrap. When she was asked about the type of cheese she told them to make it as it's intended on the menu. They then made her 2 ham and cheese wraps with lettuce and pickles, no eggs. NOT A BREAKFAST WRAP. When we called and requested the order be corrected we were told we could purchase a new wrap or we could purchase eggs to add to the wrap. The manager told me it was her responsibility to watch the "sandwich artist" make the wrap and ensure she was making what she intended to order. No accountability whatsoever an offered no attempt at fixing their mistake. Complete lack of accountability. Horrible establishment, horrible manager, horrible staff. DO NOT EAT HERE!!!

In case the franchise owner takes a look at this review you may want to evaluate your managers performance better. for context my wife and I live in the neighborhood behind this subway and for sake of a $17 order she refused to take any accountability for even going as far as to say my wife had a responsibility to watch the sandwich artist make the sandwich when she ordered them "as they are on menu" during breakfast hours and then shopped at the connected gas station... you've lost a customer forever and i'm just going to make the same complaint to Chase to dispute the charge... and the conversation didn't start in conflict it was escalated due to...

Bad, bad, bad, bad; service. Sat outside this morning from 7:50am on and waited for them to open. 2 young workers showed up groggy eyed at 8:15 to unlock the door. They then proceeded to re-lock the the door after entering. Waited again to try and get breakfast for my girlfriend and I until around 8:40. Made multiple attempts to knock with no prevail. Had to go next door to Marathon to see what was going on. Was told they probably won’t open until 9am. I frequently stop in the morning after work, but will probably take my business to McDonald’s. All and all I wasted an hour of my time on my day off for a damn sandwich....

Went pick order up. Wife came in asked why taking so long to me and a snotty worker in back making order messed it up even bread messed up. Had enough nerve to be rude to my wife when she wasn't even talking to her, my wife said I wasn't talking to you ma'ma and said you don't have be rude the lady then with attitude and rude still said I don't have to serve u don't come back. Girl needs not but into people's conversations. And quit being rude customers cuz she messed up! Remind you nobody was or came in there why we were waiting over 40 mins for a...