For overnight guests of Disney's Wilderness Lodge, this place is a no-brainer. It's nearly impossible to NOT grab a bite to eat at this Disney quick service restaurant. Seating is good, rustic decor is nice, and there is plenty of seating both indoor and also a few steps outdoors in the lodge courtyard.
The menu is one of the best in the QS category. The service area is divided into three sections. One section is for deli type items. Another is for hot, freshly prepared items such as pastas, burgers, etc. The last section is an area to grab those "hands on" items such as drinks, fruit, chips, etc. There is a single checkout area for all three sections.
Overall, this place is everything you'd want from a Disney QS restaurant... maybe even more. Though, I don't think it is so spectacular that it would draw in anyone who is not staying overnight at WL.
Why have I rated service so low? Late one night, on my last visit, I was the only person placing an order (with the exception of some folks coming in for snacks). Needless to say, the dinner rush was long gone, but I was still there an hour before closing. I ordered a chicken entree and it took 40 minutes to prepare. I thought this was an unacceptable amount of time. Here's the kicker... After 40 minutes, I still didn't get my chicken entree... I was told they were out of chicken! What??? It took 40 minutes to find out that the dish was unavailable??? Keep in mind that I was the only customer... it's not like they were busy. Crazy. So I did something foolish... I ordered a different entree, waited another 15 minutes, paid for it, and took it to my room. IMO, I should have never waited so long in the first place... I should have left. As for my second "replacement" entree... I feel it should have been free. Looking back, I kick myself for even pulling out my wallet.
This ranks in my top five worst customer service experiences and I'm surprised that it happened at the happiest place on Earth. For that reason, I deduct extra points. Overall, this place probably does deserves good ratings... I do like it... but that last example of poor customer service...
Read moreThis is one of our favorite places to get a quick bite to eat while taking a break from the Magic Kingdom. It is a short bus ride or boat ride away from the park. It is on the lower level of the beautiful Wilderness Lodge Resort. You can mobile order your food or order it in person. They will prepare it fairly quickly and call your name when it is ready. They offer freshly baked muffins, bagels and pastries too. The restaurant is decorated with photos of fish and fishing equipment. They have a soda, hot chocolate and coffee machines. There is plenty of seating indoors. which is air conditioned, but you can also sit outside. The food is delicious, filling and won't break the bank. My wife and I had the Barbecue Brisket and Burnt Ends. It comes with fiery coleslaw and cornbread for $16.99 a person. It was tangy, sweet and smokey with a bit of spicy heat. The coleslaw was very spicy. The portion was large enough to fill me to the brim and my wife wasn't able to finish hers. It was a shame as we...
Read moreStaying at Disney has really become Not very creative as far as the quick service restaurants. I feel like they used to have much more variety and many of the restaurants that are quick service are now just burgers or chicken of some type. I will say that it's extremely disappointed to experience that but is that but we were pleasantly surprised at the wilderness lodge. Roaring forks provided A much larger variety of options for a quick service. It included some fresh deli meat that was hand cut as well as quite a few other options. I hope that when we get back to "normal" That the rest of the restaurants offer more options and I hope that roaring forks even offers more. The other thing that I'm very happy about is that they do have indoor and outdoor seating as well as a very stocked collection of items for your meals. My daughter loves chicken strips and we found out that they actually had plain honey not honey mustard available during the day for the kids to be able to dip their...
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