Wendy's — Restaurant in Bayonne

I usually would have given this location pretty good scores as I've come here plenty and they've done a generally good job.

Today I was on my way home from my sister's and decided to stop and grab some food. I turned into the plaza and noticed that there were construction vehicles blocking the drive through windows and figured they were closed. I know they've been doing interior construction but stayed open through the drive through but figured they needed to close to do some work to the back of the house.

I went to drive around the building and exit the plaza and ended up stuck behind a terminix vehicle. I'm thinking, ok maybe they're also being pre treated for pests since it looks like they're putting up a new Wendy's sign or something. I go to back out and then notice: it's not that the terminix vehicle is there to work! It's a customer!

The drive through speaker is accessible. But they have 2 employees standing outside in 82° heat and 90% humidity when there are record breaking heat waves ACROSS THE GLOBE handling payments and walking from the window to the cars in line.

#1 this can lead to employees getting heat stroke or exposure. #2 this puts employees in danger of being harmed by a customers vehicle. #3 this keeps employees from having a place to retreat to if necessary from unruly customers.

I was disgusted. I will never go to this Wendy's location again. I can't support this kind of behavior by the owner. I'm posting my review to make others aware of this. Make your own...

Horrible service Janet the manager and lulu I ordered a number 1 which is a single burger I was given the wrong burger was given a double. I have always stated Dave's number 1 have never stated a single double or triple. THIS IS WHAT I WAS TOLD. WHEN I WENT BACK TO WENDYS IN ADDITION WAS WAITING ON A LONG LINE FOR THE SECOND TIME AND CALLED THE BUSINESS NOONE ANSWERED AT FIRST THEN THE PERSON ANSWERED AND HUNG UP IN MY FACE. WHEN I WAS UPSET TO BE TREATED LIKE THAT THE MANGER JANET WAS NIT UNDERSTANDING OF MY FRUSTRATION . SHE TOLD ME THAT SHE HAD ALOT OF WORK TO DO. AND WAS ANNOYED AT ME THAT I WAS FRUSTRATED AT HOW I WAS TREATED. TO TELL A CUSTOMER YOU HAVE ALOT OF WORK TO DO AT LEAST THE MANAGER IS GETTING PAID I HAD TO GO BACK TO WEDNESYS WAIT ON A LINE AGAIN AND THET DIFFERENTN GET HUNG UP ON AND NOT BE TREATED RIGHT AND YOU WOULD THINK I HAVE NOTHING TO DO BUT GO BACK TO WEDNYS SPEND OVER A HALF HOUR TWO TIMES .AND DEAL WITH A MANAGER THAT DOES NOT SET A GOOD EXAMPLE FOR THE STAFF. HAD SHE BEEN UNDERSTANDING AND HANDLED THIS DIFFERENT I WOULD NOT HAVE BEEN SO UPSET. THEN s I am waiting for the burger they were all yelling inside....

Quality control/food safety compliance/communication And I could go on; I’ve been to this Wendy’s a total of 2 times; the first time I gave it a pass mistakes happen. However my most recent experience at this Wendy’s topped the last one on how much worse it could’ve been; I Draw the line when there’s hair involved; I ordered a biggie bag and separate items 1 combo bacon double stack w/ lettuce tomatoes one large chilli medium blueberry lemonade; when I got home in approx 5-7 mins settled ready to eat my Meal; I was welcome with an extremely greasy double patty but the cheese had completely melted into the sandwich wrapper; the meal was cold and as I previously established I draw the line when I see Hair.after inspecting my meal There was hair so deeply imbedded into the patty with a strand sticking out from the side, it was gruesome. Other than that I think I’ll be passing up on this Wendy’s...