Baskin-Robbins — Restaurant in Bayside

I love Baskin Robbins in general! I absolutely love the way the Brown Deer Road location stocks thier ice creams to go! I live closer to west Bend so I have gone to this location 5 times in the past year. My favorite flavor is chocolate chip. I love getting the pre packed ice cream. Every time I have gone there they never gave it packed to go! How disappointing. Today I go there and of course they don’t have it again! I ask the server if they have any packed in the freezer. They do not. I get a hand packed quart iof my favorite chocolate chip. Since it says 2 quarts for 10.99, I grab another flavor in the cooler. I say we’ll it’s 2 for 10.99. He tells me, no the one I’m getting is hand packed and it takes more time so I don’t get the deal. I say we’ll you don’t have the flavor I like in the cooler. He says we’ll chocolate chip is very popular and we’re out. I say if it’s that popular maybe you should put more in the freezer. He says they only get so much of the chocolate chip. I say why don’t you order more to meet the needs of the customers. Why should I now pay 8.99 for one quart???? If I went to the Brown Deer location that would NEVER be a. Issue. I have been going to that North shore location for 10 years and gave never experienced this. Something to think about for the management team. If your demand is high, why don’t you just stock what sells unless you just want to charge the 8.99 per quart and not the...

I was standing in line for about 5 minutes awaiting my turn , some people were Getting samples other people were finishing up orders so I was just waiting for my turn, 2 other women walked in after me and were immediately helped as I was ignored for an additional 3 minutes which is a long time to be standing around waiting for a doordash order. That's already paid for. The young lady that ignored me the 1st time then did agin and jumpped right to another to assist before acknowledging me.... Eventually a young man with glasses offered assistance and some type of customer service, but for this to be my 1st time at this location I am so turned off , and disappointed that I surly won't be back.but who knows that was probably the purpose of...

We’ve been coming here for about 20 years. My husband probably about 30+ years and we’ve always enjoyed ourselves. Ice cream is good. It’s been a great experience but lately the staff behind the counter seem distracted on their phones, one girl was eating sushi behind the counter. No one greeted us when we came in. After everything we ordered they asked if that was IT. Maybe they had something to do and it seemed like they were trying to get us out of there quickly. It was 2 hours before close. Not to mention the portion sizes have gotten very small. I would hate for this GREAT Bayside institution to lose business because of...