Starbucks — Restaurant in Beaumont

If I could give this location 0 stars I would. Been living here for 5 years and the past few years it's been awful. The GM is horrible. They treat customers awful and the food/ drinks are disgusting. They use dark espresso instead of blonde in drinks that should have it. If you ask for light ice they just give you a half empty drink they don't even top it off with milk. They just give you an $8 half drink. The chicken sandwich is HORRENDOUS. It's literally a frozen chicken nugget that they microwave and mine was still chewy and a little frozen and soggy. The bread is tasteless cardboard. You'll easily wait at least 30 mins here whether you order ahead or in the drive thru. And again- the employees have a terrible attitude. When you're waiting at the window your drink will just be sitting there, melting while they're either talking and messing around or just gone.

I've complained several times. They either need to replace the GM or just shut this location down. I drive all the way across town just to go to the one on...

My experience with Starbucks yesterday was terrible. Only giving one star because I can’t give less… the attitude of one specific employee is terrible! After waiting in the drive thru for probably 30 minutes I finally received my drinks and food only to be met with rude service… even when I ordered at the screen you could hear the tone and bad attitude. After paying and being given my food still waiting for my drinks I look through the window and see my drink just sitting there. Wondering why it’s just sitting there melting the barista finally comes to the window and hands me a drink. (Not the one that I was watching melt) I proceed to say “I ordered two drinks” in which the barista says in a very rude snappy tone “I know”. I’ve given this location multiple chances but do not think I will be back… as someone who works in the service industry I don’t care if I’m having a bad day or not I always treat every customer...

Starbucks inside Kroger. The barista was very unprofessional. She was on her phone talking to someone while I was asking her questions about the holiday cups. I’m thinking she’s listening to me and she has AirPods in. I ordered a grande toasted white mocha and she used iced coffee to make it. She did not make it with Espresso shots like the ingredients call for. She stated there was no whip cream nor ANY flavor cream foams. So there was no creamer, no milk, and no syrup flavors? Or did she not have a frother? She just didn’t want to make it! It tasted like I went to Dunkin and got a iced coffee. The only reason I went to this one is because I was in a rush and the Starbucks line on Dowlen was way too long....