Summary: good… but they should def work on presentation and operation methods. Otherwise, was fun trying out but I’d go to other big bakery chains for more and yummier options.
Food: out of the items I got, I only really liked 1 item and that was the fluffy curry bread. The meat to bread ratio was perfect and the flavor was tasty. The katsu chicken bread could’ve been good if it was actually warmed up. The remaining breads were just too bready and honestly a little dry, like that jalapeño dog one. And outside of food, DO NOT GET THE MATCHA LATTE. Genuinely was the worst matcha drink ever bc that mf tasted like straight up powder. Had to basically wait an hour for the ice to help dilute everything down for it to even be edible. Was very very disappointed.
Price: expensive imo, especially for some. Not trying to compare to more well known bakery chains, but given the quality and taste of these breads, they should be priced more between the $2-3 instead of the $3-5 range.
Service: like other big chains, it’s a self serve place. Grab your trays and tongs and get what you want and bring to check out.
Atmosphere: pretty spacious area with beautiful lighting but its decor can be worked on. Lots of seating availablility so it can be ideal for studying or a hangout/date. Just be aware that with the spaciousness and building material, the volume can maybe get loud.
Note: although I think the shelf presentation can be cute, it’s honestly hard to grab the bread without being awkward. Just kinda inefficient bc you open the glass case by grabbing the small hole and depending on where the bread is located, either have to bend or stretch to grab it. Not only that, the clear display of what each bread is, is hard to read unless you’re up close. And if you are up close, you’re blocking other people’s way of getting what they want. I’d strongly recommend switching the way these breads are presented because they’re hard to access and read its content. And revamp your decor because it doesn’t feel as welcoming and nice as other...
Read moreI have been to Oyatsupan many times. However, I recently broke my leg and have limited mobility so I placed an order via Uber Eats. This “review” is more of a warning to those who order Oyatsupan through a delivery service:
I am aware that their bread has a short shelf life in general. * That said, if you do not explicitly ask for “fresh” bread that doesn’t expire for 3 days, they will give you bread that expires tomorrow. * Had I known this, I would not have ordered two loaves. Also, if I wanted dry bread I would have ordered from my local chain grocery store. Again, just a heads up for those ordering via a delivery app. And if you don’t care about expiration dates or fresh bread, obviously disregard this review.
I called Oyatsupan and talked to a guy (he wouldn’t give me his name) if this was normal protocol for them and he said yes. I asked a clarifying question to make sure I was tracking - so Oyatsupan has no problem charging full price for bread about to expire and sees nothing wrong with that? He wouldn’t directly answer that, kept deflecting, definitely was not happy with my question(s), said if I have an issue to go through Uber Eats, and when I said “thank you for your time”, he just hung up.
Honestly, let’s say they truly feel this is normal, acceptable, and/or ethical business practice… I’m most put off by the guy’s utter indifference and zero lack of understanding about why I would find this poor customer service. Further, he had ZERO interest trying to rectify this even when I asked if I could come exchange it or get a refund. I know we’re in Oregon and poor customer service is very par for the course, but I did foolishly expect better from a Japanese run bakery.
(Btw, Uber Eats was equally unhelpful and said I needed to go to Oyatsupan to get...
Read moreShort review: Amazing Authentic Japanese Bakery Long Review: I've eaten a lot of bread growing up, particularly bread from asian bakeries, and I was swept away by the quality of the bread made here at Oyatsupan. During my time in Japan, I fell in love with the bread they made there. The melon pan(bread) became my #1 favorite bread but I couldn't find a decent one anywhere in the states.
When I finally found Oyatsupan, I thought it would be another generic low quality take on Japanese baked goods, but I was instantly proven wrong by their chocolate melon pan and Japanese cheesecake. They were the even better than the ones I had had in Japan.
The melon pan has a delightfully crispy outer shell while the center of the bread still retains a light and fluffy texture inside with just the right amount of density. I guarantee that you will have a hard time finding a better melon pan even in Japan.
The cheesecake won't be your standard American/western cheesecake. Rather than a dense texture and overwhelming flavor, the cheesecake is fluffy and light, which allows any fresh fruit (not candied) to really shine when eaten with it. The marionberry jam that is sold there (not made by Oyatsupan) goes great with it as well.
It may be pricier compared to the other new asian bakeries that have been popping up recently, but my argument to this is that they have different specialities. If you want flaky french inspired asian baked goods, then this is not the place. If you want bread baked with tons of cheap fat, then this is not the place. If you want quality uncompromised japanese baked goods, then I whole heatedly...
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