Wendy's — Restaurant in Beckley

!!WARNING!! THIS PLACE IS A SCAM DO NOT GO HERE

Summary: Lying workers who say combo meals don't exist when they are on the menu. Rude workers. Outrageous tips. "NEVER ORDER AT THE KIOSK (Said by one of my friends)"

I wanted to order the Dave's Single combo; however, the lady who was taking my order said, "The screen doesn't let me select the combo option" I did not believe her lies and ended up just getting each item individually costing me $2 more. Once I got to the option to tip, the lowest tip was 15%. The lady after I paid did not even offer to give me my receipt so I could see what I got, she just looked at me rudely and I walked away. My friend who went up a few minutes later (with a new person at the register) was offered a receipt.

"The kiosk does not let you get receipts, it also makes you ADD your items that are INCLUDED ON YOUR BURGER for an EXTRA PRICE. (This is said by another person who...

Avoid here unless you just want a terrible experience. Forced to use kiosk to order food. Manager was busy on phone. Register closed so can't use cash for purchase. Ordered two sandwiches, one fry and a frosted. After 5 minute wait given order, no frosted. Asked for frosted. Was told the machine was broke. Requested a refund and was told "I can't do that". Requested he find someone who could. He got the manager who got fumed because she was on the phone. She finally gave us a refund after arguing. Kiosk doesn't print receipts! Today I find that I was not issued a refund but charged an additional $2.99. So I paid $6 for an item I never recieved. Must be the way of extra profit since customers are traveling and it's not worth effort to drive back to get the...

Poor management had plenty of workers behind counter at moment they just stood there waiting on what to do next this place was so busy and management was in office when she came out instead of trying to find out the problem of why orders was not getting out she leans against the wall giving refunds to people that was tired of waiting poor management.and the my chilly was like a bowl of water I was excited to see a Wendy’s I seen the line was long but my choice I decided to get in line wrong choice again...