New York Bakery — Restaurant in Bedford Heights

To start, staff are clearly trying their best, they want to communicate when they can.

The pain starts with the tight yard, barely room to maneuver around the small drop lot they have. Take it slow, but not too slow because there are a couple of spots where you can get your drives stuck and will need a pull out. A truck got stock in front of me while sat in a dock, nearly blocked me in.

The pain was endured by the 14 hour wait. Now my company may be part to blame, I showed up for a live load appointment and they clearly weren’t expecting me at that time. There appears to be plenty of drop trailers for fellow Prime drivers but they live loaded me.

Also why do none of their phone numbers work? The numbers at the office are disconnected, the extension for shipping and receiving doesn’t ring either.

Marzetti has been an amazing customer to work with but this location grows to be long...

Just avoid it ain’t no worth it at all. Got to a door at 0800. It’s 2030 and still not loaded. They load the trailer with the product straight from the production floor so it’s takes a lotta time. I’ll advise if you’ll accept the load, come at the appointment time and make $$$ for detention. If not,...

They take sweet time to load you. I got in the door at 2pm, got out at 10pm. They burnt my clock on electronic log book, so delivery was rescheduled for another day. And broker (Roadrunner truckload plus) refused to pay any detention 👎 I will pass this broker and...