CoffeeBar Bel Air — Restaurant in Bel Air

Great coffee, location, atmosphere, well maintained space, and wonderful staff. I get the sense that the employees enjoy their job and the experience is all the better for it in terms of a quality product and customer service.

If you are in the area, I encourage you to checkout CoffeeBar Bel Air. If there is something to observe with respect to the success of this simple coffee shop on the Main Street of town, it is that the area has an appetite for supporting small business and enjoying community experience. Hopefully this is a good sign of things to come for Bel Air.

As a side-note, dogs are NOT allowed in CoffeeBar. There is no clear signage that indicates the policy at the time of writing this review; but, in every instance that I have witnessed a patron begin to enter the shop with a dog, they have been instructed directly yet diplomatically by the staff to remain outside with their animal. I’ve seen this happen a number of times and thought it would be...

Customer service sucked. Badly. I came in on Monday 1/7/22 around 1ish. No thank you no you’re welcome. Not even a hello it was like mean girl vibes…was hoping the drink was better. It wasn’t…probably the worst Chai Latte I’ve ever had. Super watered down. Added a star for the brownie. Two stars cause it was cute in there. Overpriced I think it was like $6 for my drink?! I always give a tip but I didn’t because the customer service was so bad.

EDIT: I should have addressed my dog situation. I actually own a grocery store in Washington state as well as another business so 100% I understand STRICT health codes and did not write this review because they asked me to leave because I had my dog. I happily said I understand and I went on my way. Wrote this review because of the above reasons. How unprofessional to respond that way.

JUST TO CLARIFY, what I found rude was not saying hello to me when I walked in and the mean girl attitude from the first girl. Roll...

My food review is actually a beverage review. I LOVE trying new coffee places. Now, I have been here two other times but it had been a while since I don’t live close by. They had some valentines drinks and I was excited to try one or get something I don’t usually get. My ONLY issue was that while everyone was nice, the drink was fine, a bit to sweet for me, I had wanted the barista to recommend something and all she did was point to the board and say “those have been popular this month”. So, that part was disappointing. I wanted a little more customer service. Overall, I like this place. I like the design, the vibe, the different offerings and while the drink wasn’t my favorite, I have had other drinks here that I loved. Next time, tell me what YOU like baristas and make specific recommendations and ask me questions to determine what makes sense for me. The place wasn’t busy and no one else was in line so there was definitely time for this...