By far the worst experience yesterday with this restaurant. The CHICKEN lo mein taste like FISH and the noodles are pink colored which I will assume the taste was because the shrimp and chicken were stored together ?. The Sesame chicken was atrocious and was like a battered powdery consistency that desinegrated when you bit into it, almost desolved and the shrimp fried rice was not at all shrimp fried rice it was white rice with peas and onions no shrimp or even soy sauce. If I could post an image I would, because we didn't throw it away waiting for them to open this morning to let them know what took place as we understand busy times things can happen and I wasn't looking for a refund because we DID love this place, we just wanted it replaced and we tried to replace it last night but only got a busy signal When I called, the owner said in so many words said, "oh well".
I will be sure all of my family and there are 7 households that go there once if not twice to 3 xs a week and my business employees don't go back, so hundreds of dollars a week we spent there. Not sure if owners or chef changed or if they are trying to cut corners with the economy but the food was less the desirable last night and we LOVE this place , HOWEVER the fact that the manager would not even speak to me and was playing relay with whoever answered and how rude she was they have lost our business. $50 wasted but it will cost them more and I will also be calling the health department to have them test whatever is in this food because it is not what we paid for at all and concerning non the less. If my sister would of been the one getting the lo mein and it was in fact shrimp we could be dealing with a death or her very sick due to her severe allergy to shellfish where she gets anaphylactic reactions. Again her oh well attitude lost...
Read moreDidn't know about this place until I came across it by accident. What caught me was their menu said "New York Style" So being a New Yorker, I had to try it.
Now I've lived out of NY for over 30 years. I occasionally go back and when I do, I go t9 all my favorites spots for pizza, bagels, Italian food, Puerto Rican foods, and of course Chinese food.
Well my favorite spot is in Brooklyn, Park Slope on 11 street and 5th Ave. I remember almost every Sunday getting some. Knew the owner and also his family. Even when I returned a few yrs ago, the son whom I've known since he was born, now runs the place with his father proudly overseeing the store.
When we ordered our food from China Max and got it home to eat. I said let's see how really NY style they are. I got the Sweet & sour chicken for the hubby. I got the boneless spare ribs with pork fried rice and egg roll for me. Then a seperate general yso chicken combination platter. We also ordered the Egg Drop Soup and some spring rolls.
The main test was going to be the egg drop soup. I've lived in many different stated through the years and have yet to find the perfect egg drop soup. We'll I found it!!! China Max has it! One taste of it and WOW it took me back to 11 st and 5th Ave.
All their food did!!. You won't be disappointed!! Portions are great. Service is excellent and I definitely will be back for more. They are located in the Publix Shopping Center in Belleview, a few doors down from MetroPCS. There closed...
Read moreThe lady at the counter was extremely rude and made assumptions about me without looking at my receipt or checking my order number. She assumed I was a door dash delivery driver as soon as I walked in. I literally had the receipt pulled up on my phone showing her the order number and full detailed receipt I received after I paid online to pickup my order. Again without looking at my receipt she dismissed me and told me to "complete my order" or she won't give me my food I already pre paid for. I tried showing her the receipt again and she yelled out, right in front of other customers "complete order or I give you nothing!". I tried showing her the receipt again and asked her to please check my order number. She finally checked her little tablet screen and realized I was not picking up doordash but for myself. She then proceeds to change the subject and tell me I ordered the wrong way and I would have paid 4 dollars less if I ordered through their website. I didn't even care about the 4 dollars at that point I just wanted my food and to go about my day. I did not raise my voice nor did I get belligerent. I simply walked out. I get my shrimp and broccoli and there's literally 4 shrimp in the entire dish smh. I will NEVER support this business again. Acknowledging when you're wrong and apologizing to a paying customer is what's...
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