Went to get an unwich because I can’t eat bread. Pulled up and was told that they were out of bread for the day (this was at 115 in the afternoon on a Saturday in which there was not a lot going on in Bemidji and it was a nice -4 degrees outside so one can imagine there wasn’t going to be much going on.) I thought, no problem as I don’t need anything with bread anyway. They proceeded to also explain that they could do sides and drinks but no sandwiches due to the bread. So I started to ask for an unwich and the girl laughed and then still laughing said they couldn’t do that either. Lucky for me, Erbert & Gerberts up the street can and I will never be back, nor will I recommend it to...
Read moreGood customer service doesn't replace hard stale bread, missing ingredients and skimping out on extras. Ordered a jimmy Cubano came with half of the ingredients, also asked for extra peppers and onion, received literally 3 slices of pepper cut in half and scattered as well as a pinch of onion on one end of the sandwich and none on the other, also chill on the mayo, no one needs more mayo than sandwich. My wives sandwich was rock hard and my mother in law resorted to scooping the insides out in to our own bread because yours was SOLID. Would post the video if this page allowed videos. Customer service was amazing, the lady who took our order was friendly and...
Read moreAugust 13, 2024
This is my first time at this location in Bemidji. I placed $10 order through their app. Stayed in drive-thru lane for 9 minutes. Asked for a cup of ice to go with my order, was denied. Owner informed the drive-thru personnel that it costs $.28. Tell them to just keep it for their supposedly fast service.
Went inside KFC, Burger King, or even their dining room and received ice for free from the dispenser.
Terrible management. Worries about the little things but instead lose the business & customer.
Jimmy John's #2529: you are...
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