Dang’s Vietnamese Restaurant — Restaurant in Bend

I’ll say no matter who you are expect poor service. I’m a delivery driver and had one of the rudest interactions I’ve had working this job. I arrive and try to let someone know I’m there for the food. It’s not untypical to wait a few minutes and that’s built into our times. I was told to sit and motioned as if I was a customer after seeing my app clearly for the name of the person I was delivering for. After 10 minutes and already going past my pickup time, I asked the older gentleman who appeared to be running things how much long the wait would be. I usually like to let my customers know how long and it also helps me gauge how to handle the order. At first he didn’t even recognize that he had just talked to me and asked if I called in an order. After reminding him I was waiting to pickup for a customer I was told it would be out when it’s ready and that I just needed to wait.

After that interaction and watching him deliver the wrong bowl of soup to a table and have to walk it back to the kitchen, I could tell that this was a pretty unprofessional operation and things weren’t being taken seriously. When he started to have a tone with me that I needed to wait and implying that I was being pushy, I replied “wait? You forgot that I was waiting. I was just asking.” Instead of apologizing for the wait or see to it that they had more lead time to make the order on their end (which they can do and are supposed to be trained to do), he just goes “whatever…” as if I’m the most annoying thing in his day.

I’ll say as a potential customer that things are not managed well there and that will come out in your food as I saw others experience even while I was waiting. As a delivery driver all I can say is that it’s manipulative to make drivers wait longer than you report to the delivery platforms to boost your delivery numbers. It hurts drivers when you expect us to wait 15-30 minutes even before time it takes to deliver for $6 when the terms of these platforms is that you’ll have the food ready for the driver. That’s grossly subminimum wage here and I still ha e to deliver the food on top of that. Before these delivery platforms existed a business like this would have to keep someone paid on the clock to go run these meals to customers. Yet when they have a free-to-the-business platform come in all of the sudden they want to abuse the very people doing the work and representing their business to their customers? Unprofessional at the very least. I unassigned that order and will never enter this business again...

I’m a delivery driver and see basically every owner and every employee in the city. The two old Asian men who run this reaturaunt wearing gloves and masks every single day are the rudest shortest most annoyed servers I have ever met.

They treat every customer like a suspicious criminal. I ordered on uber and the app closed the confirmation screen somehow which I’m not sure how to bring back up they nearly wouldn’t give the food becaus of that even though I knew every item on the order and the name and came T the pi lip time for that order. Surely ima thief….

That’s actually not my really complaint. I got the most popular item chicken noodle soup feeling adventurous and trying a new cuisine.

It came with packets of spelt likes hot sauce hosin sauce noodles chicken broth herbs and spices to add. One by one I tried this new good adding a new ingredient after each bite. Eternally disappointed.

Because Safeway chicken broth has more flavor than this broth. Because unseasoned flame grilled chicken has more flavor than this unseasoned boiled tough chicken. I added each condiment mixed then took a few bites. Even with everything added this meal has absolutely zero flavor. Salt and pepper some chicken on your own grill or stove for $5 it will have more flavor than this 25$ meal.

I’m not really sure what I paid for. Because you barely legally cooked this chicken and you don’t season it at all.

This was my first experience with pho it’s not that I didn’t like it. If I let were bitter and I didn’t like it I would accept ok that’s for people who like bitter whoops won’t order Thant again.

This has no flavor none. There was nothing to crave or love or want or want next time.

I fed 90% of it to my dog. He seemed happy so not a total loss but won’t risk another $25 dollars on such...

I grew up in California, where I was lucky to enjoy authentic Vietnamese food — places like Pho Kim Long, known for their deep flavors and warm, family-style service. Since moving to Bend, I’ve visited Dang’s many times. The food here is honestly just okay, but I still appreciated having a Vietnamese option in town and supported them regularly.

That changed after a recent experience while working as a Dasher.

I came in for a pickup and waited near the front. There was a to-go bag on a table, but I didn’t touch anything. I just stood there, waiting for someone to assist. An older man, who seemed to be the owner, came out. I politely mentioned the name on the order, and without even checking, he snapped, “Don’t touch it,” while glaring at me with a harsh, almost suspicious look. It felt like I was being accused of something just for standing there.

I calmly said I hadn’t touched anything and showed him the customer’s name again. He didn’t try to help or clarify, just stared and kept saying “What item? What item?” loudly, with no effort to communicate clearly or work together.

A few moments later, a family with a small child came in, and the mood completely changed. He suddenly smiled, picked up a jar full of lollipops, and warmly offered it to the kid. The contrast was striking, and honestly, hard to watch.

I do deliveries part-time — not just for extra income, but because I enjoy staying active and supporting local restaurants. Most places in Bend treat Dashers with kindness and respect. Unfortunately, Dang’s didn’t. That interaction left a bad impression, and I won’t be returning...