10142024 2:30 PM Tried to rectify the "third strike" with one of the employees with the current manager, didn't happen The stars above were earned by the former manager who is now located at 2409 Schoenersville Rd., Bethlehem PA pictured below Lehigh Valley hospital Muhlenberg is north of it in the picture If you have less than stellar experiences at 3209 Schoenersville Rd, follow the manager like I did down to 2409 Schoenersville Rd. 3209 may not be as bad as Airport, where you have to wait for 45 minutes for a drink with no explanation or apologies, or MacArthur Road where you stand in line with five other people, waiting to give the girl behind the counter your money, while she's on her phone, finally put the phone down and stuff her face with something. Google it the pictures there. It's worth 1000 words. After experiencing less than stellar service at 3209, I left it go until the third one. It's a third strike, this one involved handling of cash. It has been rectified, but we will never know what actually happened, we're not allowed to. How did that work out in Germany 80 years ago? Brian Niccol is the new CEO and will hopefully clean house like he did at chipotle and took it from 5,000,000,000 to 10,000,000,000. I'm not suggesting a stock purchase at this time as there's too much volatility in the market Maybe in the future Schultz did the exact opposite Of Niccol He cut Starbucks value in half The customer is paramount, the shareholders also have a stake They deserve better than what 3209 is putting out When you "risk capital", you expect a return We aren't in socialism yet If you're looking for a great experience in atmosphere, tryout 2409 It can be Guaranteed there
02222024 have been getting in here two or three times a week lately, everything is great. Staff does what you asked them to do. Ask them to add oleata to a Dopio Compana and they said "OK". Try doing that at the Whitehall store on MacArthur Road. Too much of a burden.😂😂😂😂😂😂 Store and restrooms are clean. Young people have a personality, not mindless drones prices are cheaper than in New York. 07042023 4:44 PM took 15 minutes to get in, because Sheetz was having $1.77 per gallon gas. Starbucks had no line, I could order right away, I order a Venti mocha Frappuccino double shot of espresso, with nonfat milk. I get a short cup. Staff asked me if I want it in a large cup. What did I pay for? What did I got? Seriously, let the manager or the owner shop at the store and put up with it. Get the old manager back ASAP. You're turning into the Airport Road Starbucks. Read some of their reviews. 06252023 1:45 PM new management technique, "you can look it up yourself". Similar to red lobster response on grape Street in Whitehall. This used to be a good unit. You're paying a premium price for a premium product and service. Do you expect that in return! Let the owner and manager "look it up himself"! Overall, not bad. This is what we have to deal with. The population is shrinking, and you're gonna have to pay even more. Just a reminder to management and owners. If your staff doesn't know the supply chain and allergy components of your product, you were opening yourself to massive litigation. I won't even going to the wet floor with staff, tripping and falling. Has that been an 80 year old mother of a prominent lawyer?? Let that filter a bit. Do the math. 7162022 remodeled, reopened, fantastic! The new interior is brighter and even better than it was before.. Staff is great as usual. The best Starbucks in the Lehigh Valley. Great people, great drinks, great atmosphere!!! This store, 63rd and Lex, and 9th ave roastery are the best stores...
Read moreThis is a typical Starbucks store newer drive through system was installed and upgrades to the store. But I still feel when you order something through drive-through or mobile order and you just sit there and no one even acknowledges that you’re at the window most of the time plus some people that work there are a little unnerving.
Adding on to my review. Today stopped in for the usual flat white girl didn’t even know where my order was supposed to go in the back room and look at her phone came out blew her nose, proceeded to open up a napkin. Look at it use your finger to Rub her nose after just wiping it did not go wash your hands and proceeded to make my drink. That is disgusting and a clear lack of personal hygiene and I’m sure it lacks in work hygiene to him. Do you not recall the girls name, but had to call someone out as a reference to the skin color are this is definitely a issue! Dropping my review to one star because hygiene and Glen is employees is the upmost...
Read more6:43 PM 9/1/2024 - How long does it take to make two Venti Caramel Frappuccinos?? ... apparently the answer is all evening or at least 30 minutes! I walked into this location to order the above and there were three others sitting in the store waiting for their beverages to be made. The drive-thru was minimally busy. After my order was taken the male employee decided it was time to empty the trash. While we were all waiting for our orders and the drive-thru was still being served. The barista making the beverages was obviously in over her head and could not keep up with the few orders that came in. After waiting 30 minutes for my Venti Caramel Frappuccinos to be made, they were incorrect there was no caramel topping and very minimal whipped cream. I would not recommend visiting this location until they have properly trained competent staff who can get the job done correctly and in a...
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