Villa Flores Tacos — Restaurant in Big Bear Lake

I recently dined at Villa Flores Tacos, and I can confidently say it was one of the best Mexican dining experiences I've ever had! From the moment I walked in, I was welcomed by the friendly staff, who were attentive and truly dedicated to providing exceptional service. The food was nothing short of incredible. Each dish my family and I tried was bursting with authentic flavors and made with fresh ingredients. I particularly enjoyed the carne asada fries, which was perfectly seasoned and beautifully presented. The portion sizes were generous, ensuring you definitely get your money's worth. I left feeling satisfied and eager to return! The atmosphere of the restaurant was warm and inviting, making it a perfect spot for a casual dinner or a special celebration. The staff went above and beyond to make sure our experience was enjoyable, offering recommendations and even bringing our food to our table. If you're in the mood for amazing Mexican food, I highly recommend checking out Villa Flores Tacos. You won't be...

The absolute worst customer service I have ever experienced. Waited in the drive through line for 20 minutes for 3 carne asade tacos. I finally got the girl at the windows attention (she was too busy standing around drinking soda to pay any attention to her job) and I asked when our food would be ready and she rudely barks back “this isn’t fast food.” She claimed the restaurant was so busy but all the tables except one were empty. I asked for a refund and she said they don’t give refunds. I asked to speak to the owner and after 5 more minutes the girl come back, throws money at me, and says “what else do you want?” What a terrible experience and I never...

When they took over they're on point. Now. Every time I order something is wrong. If u door dash a couple of big burritos they give u 1 small salsa. Really? Then if u order a big thing of salsa an write u want red u get green. If they can't get orders right on a slow day during the slow season this place won't last. Especially if they give 1 little salsa....