Most of the food was good or great. Unfortunately what I ordered was just bad. The service here was horrible. Some of the staff did a good job, others were just inexcusably unprofessional. We arrived with a large party of 15 people on a Wednesday. I understand that this can overwhelm the staff and we were all willing to cut them some serious slack. Unfortunately it quickly became apparent that no amount of slack would be sufficient. We were at our tables for 25 minutes before drink orders were taken. Refills were haphazard and communication was horrible. I had to go hunting through the restaurant to discover there was a salsa bar. The salsa was amazing. When the initial wave of food showed up after 80 minutes it was delicious. I got to sample the food of everyone around me because, inexplicably, my tortilla soup didn't arrive until everyone had finished their meals. Five of us ordered the tortilla soup and when it finally arrived it looked like I was in for a really good meal. I was dumbfounded to find that it was bland and entirely lacking in character. Everyone who ordered the soup agreed and didn't eat it. Someone messed up on the soup. That is the only explanation. I brought this to the attention of the server and made sure to tell him that the rest of the food was great. I suggested that we really shouldn't pay for it. He gave me a slack jaw look and found an excuse to talk to someone else. When I pressed the point he argued with me about that I said it was ok. I still don't know what the heck he was smoking there. When he finally split the checks (more arguing there) he only took off my soup and left the other 4 on. I was so angry my family refused to let me make a big deal about it. They all told me to write a review instead. There was plenty of additional drama and by the time it was over we all had a very bad taste in our mouth. Ironically not from the food. If you go to this restaurant please don't be silent. They are on the verge of being great. They just need to train their staff about basic restaurant practices and nothing will change unless you speak up.