Chick-fil-A — Restaurant in Billings

🐔⛅ “Chick-fil-A: The Poultry Prophecy Fulfilled” — 6 out of 5 Stars

I didn’t just eat at Chick-fil-A—I was reborn.

As I stepped through those spotless glass doors, I was greeted with a “My pleasure” so sincere, I nearly dropped to my knees. The cashier’s smile radiated such unshakable peace I briefly wondered if she was an undercover angel sent to personally guide me through this divine transaction.

I ordered the Spicy Deluxe with pepper jack cheese, waffle fries, and a lemonade so refreshing it tasted like it had been harvested from the tears of citrus gods. The Chick-fil-A Sauce? Ambrosia. Nectar of the Southern-fried heavens. I would fight a mid-sized bear for a single packet of that golden elixir.

As I sat down, the sun broke through the clouds and gently illuminated my tray like a spotlight from Heaven. Somewhere in the distance, a choir of cows mooed in harmony.

The sandwich itself was a miracle of engineering. That bun? Soft as a lullaby. The chicken? So juicy, so tender, I whispered “thank you” after every bite. Not to the staff—to the chicken. This bird gave its life for a cause greater than itself. It transcended poultry.

The fries? Waffle-cut doors to another dimension. Lightly salted. Crisp on the outside, whisper-soft on the inside. I dipped one in sauce and saw visions of my ancestors nodding in approval.

Mid-meal, a team member came by and asked if I wanted a refill. On. My. Lemonade. I wasn’t even finished! Is this love? Is this what love feels like??

And the bathroom? Spotless. Like a sanctuary. I half-expected a monk to be meditating in the corner.

⸻

Final Verdict: Chick-fil-A didn’t just feed me. It cleansed my palate, restored my faith in humanity, and raised my personal standards for hospitality to biblical proportions.

If Moses had come down the mountain with a bag of Chick-fil-A instead of stone tablets, we’d still be talking about it.

12/10. Would eat on the Sabbath if...

My family go to chic filet once a week at least until the new year hit. After that it's been crappy service and food. From long waits to old hashbrown and hard biscuits. The most recent experience has officially drove me away. When I got to the order point in drive thru, I wasn't greeted like at all. I waited for 2 minutes before I said hello. After that the ease of placing my order was fine. I ordered a spicy biscuit meal with a parfait and the new pineapple sunjoy. I paid, waiting another 4 min for my food. I get home and the biscuit was fresh but it wasn't spicy, I also didn't get the 1 sauce packet I ordered. So I call the store and Lucas answers I started to speak and he hung up on me! I call again and it was a gal, she had said hello a couple times and then said call back I have to get a different phone, okay that's fine. I call back for the third time and the gal answered, I explained my situation and I was on my way back. I get the store and go thru drive thru again and again waited 2 min to be greeted. I explained who I was and that I called. Got to the pickup spot and everyone rushed to the window to try and help which seemed great, seemed like they cared. I explained to 3 people because all 3 wanted the same story so after that I was overwhelmed, still fine. The apologized and had a new sandwich ready. I left I get home, and guess what still not what I ordered but not only that, the second sandwich was WORSE than the first one! The biscuit was hard and the chicken was almost cold. Im done. Do better chic filet kitchen staff. I can deal with slow service and everything else but the kitchen needs to get their poop in a group. Have a...

It was my third visit to the new Chick-fil-A in Billings, Montana. After having Chick-fil-A for several years coming from Colorado I was excited to have one finally in Billings. Sad to say that the service at this Chick-fil-A is nowhere near the level of service I received during all the Chick-fil-A visits I had in Colorado. It’s most definitely not their pleasure to serve you. Adding insult to injury, soggy fries on all three visits .. not crisp and hot.

Last visit, 8:30 PM with no one else at the counter I stood for over five minutes before someone helped or even acknowledged me with a hello. An attendant had done something to the register and could not take my order but instead of asking for help, she texted on her cell phone, showing pictures to a friend. A manager finally noticed and came over and assisted her, which took all of ten seconds and I was able to order. After waiting another 10 minutes for my meal, I tried to get a refill, and again stood at the counter for another 5 minutes. No one else at the counter. It was almost like there was a competition to see who “could not serve me.” After finally receiving a refill, and then saying “it was a pleasure”, It felt like a slap in the face instead of the normal feeling you have when you leave at Chick-fil-A. Like it really was the pleasure to serve you.

Sad to say, it’s going to be a while before I visit this...