Classy N' Sassy Coffee — Restaurant in Billings

I had a horrible experience. I asked names at the end of my service to write this review. I use to enjoy classy and sassy so much but recently the service from new workers has been horrible. The long term employees including Liz, Jules, mak and shae have always been helpful and understanding. The workers named keara and bianacca were not only rude but made me feel dumb and embarrassed to ask questions. I was also extremely disappointed in the knowing of the menu I felt I knew more than them. They were judgmental and extremely disrespectful. I will now be calling to make sure I know who is working before wasting my 10 dollars for a bad attitude and half fast drink. Please do not let values slip through...

Coffee was decent, similar to mozevo or mountain mud. I’m giving 3 starts for two reasons... No menu...you have to look up the menu on your phone. When I tried opening the menu it wouldnt load and took another try to finally open. At that point it was a little awkward looking up the menu after trying to load the menu for a good min or 2. She asked if I was going to give a tip before I even received my coffee...It felt forced, and almost like a demand. I give tips, and generous ones, if someone deserves it. I ended up giving a tip because I was pressured, not because it was the “right” thing to do or because...

This establishment seems to struggle with providing drinks that are on their menu. The past 3 visits our orders have been incorrect and I have had to ask them to fix it. Today, we ordered 2 drinks and I get the Carmel Apple without soft top like the menu states and the young lady continued to tell me twice that it doesn't come with soft top. The one in the picture is the apple pie with whip cream and the one without is the Carmel apple. Do better Classy Sassy. I live 2 blocks from this location and visit often and every time lately not one of your employees knows how to make an ordered drink luke your...