A&W Restaurant — Restaurant in Birch Run Township

I ended up here purely based upon the fact that I had a super craving for a foot long hotdog slathered in that super unhealthy liquid cheese that we all know is terrible for us but we eat it anyhow (I was also shopping in the area). With that being said that is exactly what I got, along with their faux version of Poutine that they recently started offering. The dog was excellent, the "poutine" was okay, and of course, I couldn't eat a meal here without indulging in their famous rootbeer which is always very tasty.

The restaurant itself was quite clean though the decor is quite outdated (which has nothing to do with the food) but is worth a mention. I found the staff to be friendly, courteous, and professional and the food came out hot and without much of a wait.

I do personally prefer the drive-in style locations which this isn't (they're hard to find nowadays) opposed to just the eat-in or drive-thru ones, but that is just a personal preference based on nostalgia. I will most likely be coming back here when the next cheese dog...

This restaurant is terrible. Brought family of four in to order four combos. Informed we couldn't have cold mugs (not using them for milkshakes). Then watched them use them for other beverages. We asked if we could have our fries with no salt well done (since they over salt and undercook) and was told no. They have employees wearing gloves....but not swapping to them out. Watched an employee service a bathroom with door open, then come out and grab drinks, condoments and napkins with same gloves and grab food. Not sanitary. Floors and tables were sticky. They refused to take any requests so we left without ordering. NOT SAFE AND THEY DON'T CARE OR HAVE COMMON SENSE. Wearing gloves protects your hands...not my food. You have to change gloves constantly. Never have staff work in a bathroom and not change gloves after, gross! They also lied and stated they don't have a military discount, when it's posted...

My 8 year old acted like he wanted a diet Pepsi (🤮🤮🤮). I told him, "I don't care if you want a diet Pepsi, we are at A&W so you're getting a root beer!!!" He nearly ran off in a rage, but I falsely promised him I'd buy him a stuffed Rooty bear if he didn't. Two minutes later after his first sip he was offering to pay off my student loans that were supposed to be forgiven by now because he liked the root beer so much. I told him he'd need to start saving all the money he earns from his job he doesn't have and the allowance he doesn't get. So anyway, the fries here are so much better than any fast food joint. I really don't know why it's so hard to have good fries - so really A&W is just doing what should be pretty straightforward. My family is thankful I made the decision to passenger seat drive and take them here. Oh yeah, and a free ice cream cone coupon in the kids meal...