DXL Big + Tall Outlet — Local services in Birch Run Township

Associates were helpful and polite however, I had a coupon for $15 off if I spent $100, I spent $159, and I was unable to use it as it was just for online orders.. not sure why the coupon wouldn't be valid in stores like they are at every other store I shop at. Had I known that I couldn’t use the coupon in store, I would have saved my gas and ordered the shoes online. I would have even been able to order the shoes I went in for since the store didn’t have the size I needed in stock. Actually, they had a very limited selection of...

I was in the store to do a return. Wasn't impressed buy the process. These were gifts from Christmas and I had your gift receipts, and I wasn't able to get cash back, and my only option was a gift card. Cashier tells me it was the only way to to do the return because they don't know how the items were purchased ie: cash, check or charge. I thought that's what the gift receipt was for. Anyway you need to update your system so your customers and have a cash...

Awesome workers, first time ever going into that store with me running a 42 waist and only being 5'11 all I can find is big and tall shorts! And they found me the perfect fit and length! Will definitely go back you can tell they care about you and your needs and will bend over backwards to make sure you walk out a...