My fiance, our little boy, and I dined in yesterday. As soon as we walked in the atmosphere was uninviting seemed as though we were the focal point. But we brushed it off and ordered anyways. After our order was up there was a form of miscommunication between myself and the young man who gave us our food something very minor. But he then proceeded to laugh and talk loudly with his co-workers on how confused he was about what I was saying instead of communicating with me his confusion. He walked off so quickly any clarification was impossible. Still no biggie to us. But as we sat and ate our food i began to notice the employees giving us odd and as crazy as it sounds judgemental looks. There was an older man behind the counter who seemed to be a manager or possibly the owner, who just starred at us with his arms folded and his face frowned up for the majority of our time there. I am never one to pull a race card and I believe this may have been a combination of perception as well but we are in fact African American. This is Birmingham an upscale community. We were not dressed up we do not have a fancy car. My fiance is a traveling brick layer so we literally just got off the highway from nearly an 8 hour drive. So apperance wasnt the greatest. And i felt we were treated and judged because of this. I felt we were looked down upon. And thats just not acceptable our money is just as good as anyone elses not to mention we paid 24.00 dollars for 3 sliders a chilli cheese fry and a regular fry, all we wanted was a good burger, a nice atmosphere, and experience. We got a good burger, so good i ordered one to go but that's all. It just goes to show though, no matter the quality of food, a customer's experience is what makes that customer come back. And for a business that has been in business for over 60 years you would think they would ensure superb customer service always. I love Birmingham my godmother stayed there for over a decade, Panera Bread, Leo's, Pita Cafe, Brooklyn Pizza, Max and Erma's all the resturants i love where i've gotten superb customer service and passed up to try a new place. This just really saddens me. As diverse as Birmingham has become within the last decade I would of never expected this. But its become clear to me that some people may not like this diversity, because of their predetermined outlook on "our" people. Sad...just sad, I will never step foot in this...
Read moreNever again! I loved this spot, and I mean that. Been coming here for so many years, even suggested them to others but they’ve went downhill and I’m over it. The service been downgraded but I continued to visit. After this weekend I’m good. Called for take out. I was told 30-35 min wait and I said I was ok with that. I waited a while to head there, even waited in parking lot a little longer. Go in , food isn’t ready. Guy looks at me and does not greet me, goes back to cooking. Lady asked was I placing or picking up. Gave her my name etc, then I was prompted to pay. After paying I had to wait another 15mins on top of about 45 min waiting I already did. After getting my food I was waiting for my drink and it took a while for anybody to look over , she asks “you need something” , um yes my drink. Given my drink. No napkins etc, I get in car to see my fries are very dark but said I’ll just go on. As I’m driving , I bite into my fries and barely can. Very hard and not tasty at all. I waited all that time for some bar a** fries that I can’t eat? Not cool. I would’ve turned around to ask for fresh and better fries but was tired. Not cool. Bad enough the parking is very horrible. Having good food always made me over look that but now the food is basically trash. And as others mentioned, yes barely any meat anymore, more bun than burger wth. Food went from 5 star to a 1-2 star shame. Brayz, comet burger and many other places have better burgers and...
Read moreOde to a Burger at Hunter House (A Revelation in Beef, Cheese, and Flame)
I wandered in, a soul adrift, No compass, craving just a lift— A bite, a meal, a simple thrill— Unknowing fate had found me still.
There, on a plate, divinely cast, A burger stood—first bite, then blast. The heavens split, my senses reeled— A truth long hidden was revealed.
The beef, a hymn of char and grace, Each sear a prayer, each bite embraced The art of flame, the lore of fire— A patty forged in gods’ desire.
But then—the cheese. Not cheese, but light! A molten crown, a golden rite. It wrapped the meat in velvet dreams, A dairy psalm, a flood of streams That sang of youth, of warmth, of spring, Of every lost and holy thing.
And lo, the onions, soft and wise, Like whispered truths beneath the skies. Caramel’s kiss, time’s tender thread, Their flavor danced where angels tread. Sweet sorrow, joy in perfect blend— The taste of stories near their end.
I chewed in awe. I closed my eyes. The world stood still beneath the skies. No war, no fear, no fractured days— Just savory, resplendent praise.
I found my path. I saw the light. A burger showed me wrong from right. It held, within, the soul of man— All life between two buns and pan.
So here I vow, with heart laid bare, No finer meal, none could compare. Hunter House, your sacred flame Has fed me, freed me,...
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