My first interaction was great! I walked in after parking in an extremely full parking lot but it was around 12:20pm on Dec 7. I am providing details so this employee can be recognized as I did not catch her name. I feel like calling her Ruby but I have no idea why, could be her red hair. I observed Ruby’s interaction with prior customers and she had the best disposition and operated with excellent efficiency one wants in an employee and one a customer appreciates. While JM’s was busy, they operated with great efficiency and I was on my way after ordering a giant Great Kahuna. Once I arrived home, I devoured 3/4 of a beautifully prepared and great tasting Philly cheesesteak. I ate 1/4 more than I planned. I am not expecting the leftover to taste as great as this is a sandwich to be savored fresh. None the less, I shall return. And whatever Ruby’s real name is, I feel she makes a huge difference to the bottom line at...
Read moreIf you have diet restrictions be cautious with ordering using the app at this location. The last 3 orders have all been made wrong and had stuff added that we cannot eat.
Update 6/2:. I have raised my review as the customer service and response to my review was a very positive experience. I look forward to trying them out again.
Note to anyone needing Gluten Free options. I learned they clean the GF station for each order to reduce chances of cross contamination. We have not had any issues with cross...
Read moreDon't come here from the village unless you have wings. I know you can see the sign from lexington and you're hungry but you're going to lose 10 minutes in stop lights and left turns and more if you can't expertly navigate the exit only kickouts. There's only one way in and you need to sacrifice a virgin kitten to a dark wizard to learn the route. The subs are awesome, staff is friendly, ingredients are super fresh...
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