Dunkin' — Restaurant in Bloom Township

I moved to Crete from South Holland in 2018. I have gone to this location almost daily since. I order the same thing everyday, M Cappuccino Blast— no whip cream no cinnamon and extra blended. I emphasize extra blended because the blast tends to have chunks of ice in it and my teeth are super sensitive to it. Martha is usually the one to make sure my order is correct each and everytime. She’s an absolute doll and makes sure I’m satisfied everytime I arrive on her shift. I’ve received some bad blasts but I’m not one for conflict so I just continue on and hope the next day order is better. (Sometimes my blast is made with the wrong mix but has only happened a handful of times). Karen has been making my blasts lately and oh man, when I say they are made to perfection, I’m not over exaggerating whatsoever. My blast is blended perfectly every time she makes it. I wish I knew the names of a couple of the other ladies (and one gentleman that occasionally works at this location tho I rarely see him). They are so kind. One complaint I have always had and continue to have is one specific woman who continues to cut me off when I’m ordering. I get that I order the same thing everyday but I still would like to continue with being able to tell her what I’m ordering without her Interrupting me halfway through me talking. It’s not a big deal, just a bit frustrating at times. Regardless— we are all human and I genuinely think this location has some really...

A very nasty location with very nasty and rude employees. Upon entering, there were no greetings, which I'm not bothered by. A sales representative at the counter with a bull ring on her nose gave nasty looks, acted as if taking an order was not for her to do, and was just all around disgraceful. One, it's disgusting to serve in this industry with things floating from the nose, which can fall into food items. Two, the way the food items purchased were handled occurred in a nasty way. No gloves when grabbing the items after using the PC device and those long nails were unsanitary.

There were several other young females in the establishment who just stood around on their phones when others needed assistance. Not a good look. I understand that the food industry isn't a happy industry, but hiring happy individuals would be a step up to making the establishment happier and brighter. The energy was so dull, dead, and very uninviting.

The health inspectors need to come and policies need to be put in place.

Giselle, do...

If I could give 0 stars I would! Absolutely horrible service the lady at the window on 6/6 between 12-1 was rude and had an attitude. I ordered to $6 meal deals for my daughter and I and nothing was made to order. I asked her to remake the sandwiches because I could tell they were not fresh and she causing an even bigger attitude. Eventually she took it back but then handed me the same sandwiches. I told them I would wait for fresh ones and they didn’t care. At this point t I didn’t want to argue and just took what they gave. I got home to eat and me and my daughter are now 30 minutes later feeling queasy. Both our stomach hurt. We couldn’t even finish the food. Please don’t come here! Idk how they continue to thrive. 🤦🏾‍♀️ I want a full refund and i have reported them! Oh and the coffee is nothing but syrup!! Like where was the coffee in...