Hungry Howie's Pizza — Restaurant in Bloomfield Township

Hmmm, how to give a negative rating. Well, I placed on online order at 6:05 pm. Almost as simple as can be. One large plain cheese pizza and Howie bread. Online order said 40 minutes. I received the order in 60 minutes. No big deal, except that I received a medium pepperoni pizza. Again, no big deal, except my son was having a sleepover with a friend who is Jewish. Can't eat the pizza with pork on it. I called back at 7:07pm. I was told that they would get it to me in 30-35 minutes. I called after 45 minutes. After being on hold for a few minutes, I was told that the pizza was "on the way." I called after another 40 minutes, a full TWO AND A HALF HOURS AFTER MY INITIAL ORDER OF A PLAIN CHEESE PIZZA! After being put on hold for six more minutes, I was told they were closed. Great sleepover. I am cooking him chicken...

Horribly upset and personally offended at what just happened. Ordered a delivery at 9:30pm from this location and at 10:45pm I get a phone call saying the driver car broke down, but I can not go to him or the store for my food. I was given no options on obtaining any food and then the call hung up. I live 4.2 miles away from this location and on the same road but somehow the store closed at 10pm then 45 minutes later the driver gets stuck?? He told me that I will get a free meal but I had family over waiting to eat, 4 adults and 6 kids, who now at 11 at night had to find food. I’ve used this location for over 9 years and today was my last time. They have lost a customer and I plan to spread the word to others. Horrible customer service by the person who called me and gave...

Unfortunately Hungry Howies is the only pizzeria in our area that is somewhat close to us so we have to go there when we have nothing else to eat. But EVERY time we go they mess up our order like the most recent time we told them we can't eat meat and to not mess the order up like last time which they did giving us instead of cheese pizza a pepperoni pizza and forgot out bread sticks! Meaning we had nothing to eat and when I called they wouldn't pick up. And to go on with that, their pizza is just pooling with grease. I usually never leave reviews but this place is just sad. (Also half the time the employees don't smile, but the ones who do,...