Gencarelli's Bakery — Restaurant in Bloomfield

OMG, If you want something sweet, delicious and beautiful go there! Broads street rendition of Willy Wonka Land! I wanted to buy one of everything! Everything is absolutely gorgeous and it's all edible. The cake was light and the icing was perfect. Sweet without making you run for a bottle of water. Chocolate covered strawberries, mini eclairs, zebra thingies, don't ask me what it is but my mother said it was delicious, peach pie apple pie, miniature cupcakes, donuts croissants all types of pastries like danishes with apples and humongous apple turnovers and the crust on apple turnovers are light and flaky and the filling was absolutely delicious. Don't forget the brownies with or without nuts absolutely scrumptious.also I got fresh baked and sliced bread, the crust was just as crunchy and the bread itself was so soft it just melted in your mouth and I ate it by itself. The salesperson who helped me,I don't know if I'm saying her name right I believe it's Daroline, was a absolute gem!she was so patient while I called my family to see what they wanted she got me everything I needed and she made suggestions and she could explain what was in each and every item that I was asking about. She was just so knowledgeable I thought she just made everything herself! the rest of the staff was just as nice and friendly to the other customers that were coming in. When you go there the whole atmosphere, the presentation of everything ,the wonderful employees will just make you want to stay in there and buy buy buy. If you have any upcoming events birthdays you want to send someone a cake I don't know do whatever make sure you go to this place everything is just so fresh and the service is excellent and I definitely will go back and I recommend this place to everyone I've never experienced anything like this and I've eaten it a lot of places. 20 Stars if I could! Daroline gets an extra 30...

First & Last time going to this bakery. Initially I had high hopes to make a purchase from this bakery but that changed fast.To begin, when we walked in there were no customers & only teenagers at the counters to assist customers (horrible idea) The one girl saw us however as we approached the counter, she walked away. When she finally acknowledged us her behavior was atrocious. I asked a very simple question about prices of products (which was obviously a chore for her to answer) Then I asked another question about a popular trend that bakeries are doing now everywhere and she had no clue of what I was talking about despite the fact that they are a bakery & should know the answers to the question I asked. They also have no Price list & No brochures as she informed they do their work by pictures customers bring and charge whatever price they want. They also have no variety on what I was going to purchase (only 2 flavors) The thing that turned me off most was their "I don't want to be bothered attitude".There were 2 other teenagers working as well who were not friendly and refused to speak to us. How do you run a business when your employees offend potential customers? I think these good reviews on here were posted by employees, family & friends of this bakery because the way my family member & I were treated by visiting this bakery today was absolutely unacceptable. My rating is Zero stars for what happened today (Note: Google won't allow reviews to post with 0 stars so I was forced to give 1 star) My advice: STAY FAR AWAY from this bakery and give your business to one that has employees that treat potential customers with respect instead of turning their noses up like they are better...

I’ve heard nothing but great things about this bakery so I went ahead and ordered a red velvet birthday cake for my husbands 40th birthday party. I live in Edison, so had my cousin pick up the cake for me since she lives in Bloomfield. When she arrived to pick up the cake at the scheduled time, they didn’t have the cake ready and proceeded to explain to her that they don’t make 10 inch red velvet cakes. However, I was not told that information when I placed the order over the phone. Then they proceed to tell her that they will have the cake ready in 20 minutes, so they did make the cake just didn’t have it frosted and decorated yet. She picks up the cake and when she arrived it looked fine and we put it in the refrigerator until we were ready to cut the cake. When we took it out the refrigerator the frosting was cracked all throughout and looked terrible. No big deal we cut the cake and passed it out to everyone, realized people barely touched the cake. No one enjoyed it and the cake was dry. It shouldn’t have been dry if it was baked fresh. I am disappointed and when I called and explained my disappointment and I would like a refund. They said I’d have to bring the cake in. That made no sense because the place was out of the way and the cake would be a few days old by the time I could bring it in. So I’m taking a loss because it’s not about the money at this point it’s the principle of making sure customers are being...