My first visit here was pleasant but the tacos were kind of dry and too salty but the enchiladas were good. My second visit ensured that I would NEVER come back again. We were eating and a Bug flew into one of our plates and kindly started walking across our rice. We called a waitress over who looked at the bug and apologized that it happened and offered to take it away and bring another. She was very sweet I might add from the time we sat down. A man came out the back with the SAME plate that the bug was on and very rudely and nasty told us he doesn't have any control over the bugs and that if we wanted he would ADD A LITTLE MORE RICE ONTO THE SAME PLATE THE BUG WAS WALKING ALL OVER. we all looked at him like he was crazy. We said NO. He offered the plate back to us and we told him No, that's okay we're good and that we did not want it. WTH??? This isn't a 3rd world country, you can't offer to give people food that a disgusting bug has been crawling on.
The "no control" aspect made no sense, let me explain why, because it's your establishment and maybe you should take necessary measures to keep things from flying around into customers plates. (Bug zappers, fly traps, etc).... I'm sure one or two may get away, but YOU should have offered to replace the rice not put MORE RICE ON TOP OF THE OLD RICE.
The waitress was kind enough to take the rice and beans off the bill. Thanks for that. I'm sure she knew we were pissed and disugsted by it. Just saying I would not recommend this place to any of my friends or...
Read moreI came here for dinner last night. I've been here before and surprised that there isn't that many reviews here on google.
I usually get tacos here. Either the al pastor or the chorizo. I enjoy the tacos here because the tortilla is bigger than other places. And they only use 1 tortilla per taco. The meat to tortilla ratio is meaty. I hate places where each taco is a double stack of tortilla and not enough meat.
Anyways, I also got the mole pablano which was the special of the day. I think my expectation for the mole was too high. The chicken was a older chicken, like a hen. The meat was not simmered long a slow. The meat was dry and chewy.
The place is small with 5 tables. I noticed they were really busy with take-out and delivery orders. They charge $3 bucks for delivery. I heard the owner over the phone. A place so small you will here everything.
The bathroom is right next to the kitchen. You can see all the action if you need back there.
I will come back here for more tacos. But might have to skip the mole and check out other authentic delicacies.
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Read moreI have been ordering from El Matador for some time now. Their food is delicious and very consistent in quality. Today for the super bowl, I ordered some nachos for delivery and thought they had changed their portion size as the order had significantly less nachos than usual. I called the restaurant just to inquire about changes in their portions. The young lady advised that they had not changed. Without hesitation, I was offered an additional small size of nachos and they delivered it in less than 30 minutes! This gesture shows the kind of customer service this restaurant offers. There's nothing like great food and great customer service from an establishment 5 minutes away from home!!! Thank you so much for your delicious food and your consistency in quality and customer service! Did I mention is also byob? It cant get any better than that! Highly...
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