Baskin-Robbins — Restaurant in Bloomington

Unbelievably poor service!!!! We ordered through DoorDash because of the Shelter In Place Order. I intentionally paid much more by ordering hand packed ice cream rather than pre-packed so that we could get rocky road, butter pecan and vanilla. The driver just dropped it off and ALL THREE ARE VANILLA! When I tried to call and ask them what happened, on one answered their phone even though they were open. Finally an answering machine came on saying their mailbox was full and asking you to hang up!!! NO WONDER THEIR MAILBOX IS FULL!!!! I am going to contact the home office about this and tell them this awful experience. I am SO THROUGH with...

I can get by poor English as some raters have said, not a big deal, but they're absolutely horrid with their customer service. We pulled up and weren't positive what we wanted (no one in line whatsoever) and she hurried us along. After we said one second she kept saying "you can order now. Go ahead and order." I don't anticipate giving them my money anymore as this has not been the only time this...

I purchased butter pecan ice cream on two separate occasions and I had to throw it away. The ice cream only comes pre packaged at this location. It taste as if it had sand, dirt or grit mixed into it. I payed almost $8 each visit for a quart. I don’t have money to waste. I tried contacting the store and haven’t gotten anyone. Check your ice cream before you...