Starbucks — Restaurant in Blythe

9/7/23 3:19pm. Arrived to pick up my mobile order of 2 drinks. Wasn't ready. Understandable, as they could be running behind. Then I started to observe. There are 5 customers waiting for their orders. I see 3 baristas. 2 making drinks (middle left of photo) and 1 just standing there talking to the other baristas (green shirt, middle in photo). The 2 that are making drinks are making them at a slower pace than what you'd normally see Starbucks baristas work at. As if they're "taking their time". One customer asks one of them "excuse me, when will the order for Vanessa be ready?" Seems like she's been waiting for awhile. Barista says "Was it a mobile order?" She says, "No, it was in store." Barista says "Oh, so in the cafe?" As if she didn't understand what "in store" meant. Barista then says, "We're behind so when your order is ready I'll call your name" and continues to go back to working at the pace she's working at. I understand if they were behind due to a morning rush or free cup day. But this was unacceptable and disappointing. The 3rd barista could've assisted by making drinks, and all three could've shown some urgency and actually attend to customers instead of mingling amongst each other. One barista made my first drink set it down and called my name. Second barista made my second drink and just placed it down on the counter and walked away. No acknowledgement or respect. I am sad to be leaving this review, as I normally don't have issues at this location. Feedback has been sent to customer service. I hope this improves the...

m. Most of the time they seem fairly busy, the drinks are put together fairly quick due to the demands of traffic. Today makes the third time I have ordered from them and they have made me an exploding coffee. I mean that the coffee is literally sitting on the counter looking a complete mess and if I pick it up, it will spill all over the place. I have been a starbucks customer for over 20 years, I want you to know that it seems like the baristas want you to stick to what makes life easy for them, stick with your easy lattes and drinks they can make in no time because Anything that needs to be actually made with more time will be anything they can put in a cup to get you out the door. Whoever is in charge here needs to ensure that the quality remains in each cup. I take it personal whenever my request for a coffee, given with my hard earned money is met with, take whatever we give you! So because this location is super busy I'm sure my one voice won't matter but I have been more than graceful about errors made when getting my coffee made bad from this location, today was just inconvenient and I did not feel like grabbing a coffee that will make me have to change my clothes in attempting to drink it, Grovetown location needs to do better. I actually drove to wrightsboro rd. Asked the barista to please make my drink without making it about to explode and they did a wonderful job, I'm sure that coffee made at Grovetown is still sitting on the counter as they don't...

I would post pictures but I do not want to jeopardize them losing their job. I hope this review finds the store well and they make immediate changes. The drive-through was backed up as always so decided to go inside to place my order. They had seven staff on duty this morning however they were backed up still me and the lady looked around wondering why nobody is coming to take or order and one was standing there chatting with another not just for a minute for for a while the other one was walking around spraying cleaning and talking to the other staff the three staff we’re just standing there doing absolutely nothing. We have jobs to get to in the morning and pay the extra bucks for extra bucks And I hope the quality and the service is good but unfortunately we’re in the hands of people getting paid to stand around and chat four minutes on and instead of just come in and taking the orders wiser seven people working when three of them are not even doing their job. And I hope the quality and the service is good but unfortunately we’re in the hands of people getting paid to stand around and chat four minutes on and instead of just come in and taking the orders wiser seven people working when three of them are not even doing their job ? Mind you we had to waive them down to ask them if it’s possible that they could take our order. So sad to see Starbucks...