Big Jud's — Restaurant in Boise

I am appalled by the behavior of the management of this restaurant. Today was my final visit to Big Jud's. A new employee, Savannah, asked about the challenge and misunderstood that the single burger was not included. However, she told us it was so two of my brothers attempted the challenge. When my first brother completed the challenge Savannah was told she incorrectly told us it would be free by management. We asked if anything could be done and she went to speak with her manager Kristina. Kristina told her no discounts, no free burger. Savannah communicated this to us. My brother asked to speak to the manager. Savannah came back obviously crying and said she was paying for the burger out of her own pocket. The manager would not come to our table. The principal of this review is not the $18 burger but how the manager handle the situation refusing to come to our table and not supporting her employee. Granted we were a table of 18 customers, who came in after the Color Run, which we do annually. In addition to our random burger meals throughout the year. However, after this visit none of us will be returning. I hope the owner understands their management is a reflection of their business practices. I cannot in good conscience spend money in an establishment who cannot assist an employee in a difficult situation. Nor try to do anything to make the situation better for...

It's sad because my man got his Burger was great I thought my chicken sandwich was pretty good it was a chicken club so it was a breast of chicken with bacon and cheese however if they had taken a meat Miallet and pounded it a little bit the chicken would have been so much more tender. it was hard to bite through. In addition biggest problem was it was dry as dry could be. It had no mayo no nothing a dry chicken breast dry bacon, dry bun. The bun didn't even have oil on it when toasted. But there were no condiments on the side or offered with it. There was no condiments offered with the hamburger. I ordered a side of onion rings and fried pickles. That was all we received. After we got home I went back and looked at the menu and it did not offer anything and accompaniment with either of those sandwiches. I was pretty shocked at the prices and they didn't include fries or chips. I've been in this industry 41 yrs. Onion rings weren't bad but all we got was some mayo mixed with ketchup. I do same with tabasco for my kids and is way better. Tons of fried pickles went in the trash, they were awful along with sauce. But it cost me 30 some dollars plus a $9 tip oh my God I would have expected...

Ok, first off...WOW!! The sizes are perfect and I love the fact that I ordered a large order of tots and when I got finished I still hadn't found the bottom of the barrel for the tots.

I also got the privilege of hearing one of the most interesting things I've heard in a long time. A young lady was taking a friend out and she had never had fry sauce. She told her friend that was an Idaho thing.. I had to smile a bit on that one.

I love the variety on the menu. Salads, chicken sandwiches, and then what everyone really comes in for, the burger list. I always order a black and bleu whenever I first visit a burger joint so I went with that. It was perfection! The cheese was melted perfectly and the burger was done with just the right mount of black on it.

The only thing left besides planning my next visit here is to decide if I want one of those yummy fried Twinkies lol

Big Juds! You rock! Thank you for a please evening and for filling my tummy!

I...