Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Bonney Lake

Wish I had anything positive to say after this experience. Amber created the worst service I've ever experienced at any restaurant or store I've ever been to. After showing up promptly at 4:43 to pick up my pizza that was scheduled to be ready at 4:43, I was lucky enough to not only wait an extra 35 minutes past that to receive my pizza, I was also fortunate enough to have been yelled at by Amber every couple of minutes while patiently waiting. But the icing on the cake is when we were able to walk out with a pizza 35 minutes after it was scheduled to be ready, we get home to discover its not even the correct pizza! As long as Amber is employed here, we will go elsewhere! She is literally yelling and customers and belittling them because they are waiting for pizzas and that apparently annoys her! I'm not even making this up!!...

WORST Papa Murphy's. I HAVE BEEN TO THIS LOCATION 5 times because it's 2 miles from my house. I will never go back I will drive the extra 6 miles to go to the Sumner location. I order multiple pizza at a time and one is always wrong. I call in and they tell me 15 mins and it will be ready and I show up and have to wait over 20 mins and that's after giving them 15 mins like they said. My favorite I order a half and half and 3/4 or more of the pizza is one style or the other. I showed the manager the pizza and she said want do you want me to spread out the toppings for you? No because there is hardly any toppings on there to begin with I asked if she could remake it correctly and was told they don't have time for that. There were two other people waiting for pizza and five employees. Bahaha...

Worst experience in a Papa Murphy store ever! I walked in to order one pizza ..... there were no other customers in the store and the staff member taking the order told me they would get on it in a few minutes. There were 3 employees busy working on their chores (cutting meat, cheese etc) but not making pizzas. I had to wait over 20 minutes for them to make my one pizza. During my wait, another customer came in after he ordered a pizza by phone....the poor guy still had to wait 5 to 10 minutes even after calling in and driving to the store. It is obvious that this store does not care at all about customer service!!!! Why are they in business?? I guess they won't be for long...