Anna's Taqueria — Restaurant in Boston

READ AND SEE THESE PICTURES!!!!! I ordered on grubhub for my family of 4 after probably not ordering any fast food since June 2024. The driver is at the store shows a picture of a empty store after seeing what is taken so long to pick up the order. I call the store and ask what is going on with my order from grubhub. First claim is they gave the order to a driver who already entered and left the store. I contact support telling this and they say we'll the driver has the order, confused I text the driver again and ask If they have the food or not? They show a picture of them in the car but don't answer clearly if they have it or not until after a few text of asking me to calm down on the magician act of no one knows where the food is thanks to the store. After saying they have it I thank them and tell them it's not your fault I do doordash and grubhub etc it's the stores fault for having no communication and hanging up on customers for asking about their paid food. So the driver gets here and drops it off me and my wife and kids are relieved the food is finally here. BEHOLD JOKES ON US THE EMPLOYEES BURNED OUR MEAT, UNCOOKED BEANS,ROTTEN SPOTTED AVOCADO, THE BEST TRASH MEAL YOUVE SEEN YET. No hesitation I contact support again and let them know I want a full refund and this will be going straight into the trash it's not edible. No way you burn food and still make the order as if it is ok. They deserve to be fired for such a disgraceful act of cooking trash food.

Food was order around 6:30pm arrived aboit 7:33pm from Anna's taqueria at 800 Boylston st from the Prudential. If this is what they do on the regular I want them fired and I have never wanted ppl to lose their jobs especially about food but this is well earned and I vow to never order from this Anna's again till...

Came here with a friend on a Saturday night around 8pm where pretty much every other restaurant at the Pru was super crowded/at least 1 hour wait for a table. This was my second time trying Anna's (I've been the MIT location) and the quality and service was great.

I got a burrito bowl with al pastor, rice & beans, veggies, etc and my friend got a burrito bowl with no meat (vegetarian). I loved that al pastor was an option for the burrito bowl and not just for tacos. They do charge you the cheaper price if you don't get meat, but you can also pay a bit more to get roasted veggies with it. The portions are pretty big. If you're not super hungry/if you don't eat a lot like me, you could make this last for 1.5 or 2 meals honestly. They also didn't charge for guacamole!

You order inside the restaurant and then there are more tables outside, kind of shared by Num Pang,...

Today is Thursday the day after Christmas. I went to this place in the mall and got food Tuesday. Me and my partner got the same meal except I got steak added with my chicken. She only got chicken......the steak was bad. As soon as I got home immediately starting shitting. My stomach was hurting tried to sleep woke up out my sleep throwing up. I thought I was in the exorcist movie. All that Anna's came up. And I second guess myself because I wasn't going to get the food after seeing the STEAK AND CHICKEN ARE SITTING IN WATER!!!!! I love Anna's but the one in the Prudential Mall gots to do better. I was sick for 2 days even tho I feel a little better on this Thursday I'm still goin to the bathroom not normal. I hope you all aren't serving bad meat. DO BETTER. that was my first time getting food poisoning and it came from a...