Bill's Bar & Lounge — Restaurant in Boston

My sister and I chose to go to Bill’s after the concert in Boston last night and had quite the encounter with the supposed manager “Henry” (is what he said his name was). My sister and I walked into the door and was instantly yelled at and chased in the door by a gentleman smoking a cigarette. (Which we had no idea even worked at this establishment). He raised his voice at us and demanded an ID from the both of us, while waving his cigarette in our face. We both told him there was no issues providing identification but asked nicely for him to move the cigarette away from us which he did not at first. After asking him that, we both backed away from him in the doorway in disbelief that this type of behavior would be coming from a “manager”. I looked at him after he continued to demand IDs and get in our face and asked if he was intoxicated (which was very obvious he was). I began recording the rest of our encounter because of his poor behavior. After assuring him we could provide our IDs and confronting him about his behavior, he found out I was recording and refused to allow us in. (Guilty conscience much). After 20 minutes of going back and forth with this “manager” who was intoxicated, we walked out to go to a different place where he then followed us and told the security not to allow us in there either. Come to find out he had the authority to do so because he was the manager to that establishment as well. This type of behavior from a manager is very poor and I hope whoever goes to Bill’s, or other local spots, keeps an eye...

I would give this 0 stars if I could. Literally worst bar and service ever. We have never felt more unsafe at a bar. My boyfriend was aggressively asked to leave for no reason and when he asked why was very soon after shoved across the bar until he fell to the ground. He left with his hands up cooperating. OUTSIDE the security guard continued to interrogate and literally punch my boyfriend multiple times in the head. We have since been to the ER and he has a concussion. Please let me know why after LEAVING LIKE HE WAS ASKED he was still aggressively assaulted. The cops were called and nothing came of it...because my boyfriend did not do anything to deserve this. Meanwhile all the other employees were harassing us outside that they were going to arrest him, all employees were actively trying to make the situation worse, which I would assume their job is to do the exact opposite and actually de-escalate bar fights. This man pictured below needs to be identified and stopped from...

Entrance staff wouldn’t refund money within literally 20 seconds of taking our cash ($60 total) even though our entire group didn’t ever walk past the door entrance register, and we were communicating with the front entry staff the whole time.

We had a designated driver in their late 40s with an “X” marked on both hands that showed this to the staff, plus offered to provide an image of his license but they still turned him down from any entry (even without having the option to only order water but no alcohol) and wouldn’t give the group money back when we said we would have to find another place.

I’ve never posted a bad review for any other business before and typically my other reviews are positive because I believe in praising great service far more than criticizing others, but this experience at Bill’s was beyond poor and demonstrates highly unethical...