Dunkin' — Restaurant in Boston

They never get your order right,specially with coffee if you’re to asked for dark roast you know dark roasted lots people don’t drink it so it’s very slow sale and they don’t have it ready must of the time so when you ask for it they just give you regular coffee to me it’s dishonest not telling people the truth is a frustrated because you think you get what you order but you don’t you don’t want to check right there you just get in your car and drive way to your office to enjoy your coffee the coffee is a trash is not right in the manager trying to call me offer me a free stuff it’s not about free stuff is about principal honesty true think about it before you go there check your stuff before you leave the...

It was about to snow and I decided to warm myself up with a Chi latte tea. Unfortunately the person taking my order was no familiar with that, thank goodness there was a colleague in the back who was able to explain what I wanted. Then I had to explain, I get mine with 2 pumps not 4 which is the expected amount for a large. I had to ask the lady in the back could the lady upfront understand and make my order, she replied, yes. I must say that the lady up front who didn't understand my order the first time around made me an exceptional latte, just how...

Whenever I do mobile order and pick up, my food is always ready right when you walk in is the pick up area, someone always comes right up to me asking to see my order number, it’s already place behind them ready to go is. They are very polite and even when I have gone in and ordered at the counter, they never mess up my order up, I never have to repeat myself and they’re really quick to… but the best thing of all is my coffee is always made correctly which, unfortunately I cannot say the same for many of the other Dunkin’...