Dunkin' — Restaurant in Boston

This dunks is always hustling and bustling esp in the the morning. It's location is pretty much a hole in the the wall but it does have a walk-by take out window during the nicer weather. The staff here are very attentive and focused. Hard working esp. the manager her name slips me at the moment I want to comend her and compliment her hard working performance she is amazing at how she handles her team of crew members and the customers. The staff are super friendly and very hard working! I love how most of the staff pay attention to remember their regular customers by name such as the manager and Will, also the lovely woman who usually works the take out window with the long pony tail she is super nice! Plus they keep the line moving! The manager makes sure things are always...

OK please explain to me why an outside window? Is it for fresh air and convenience to poke head out the window to see what’s going on outside? That was so kind of Dunkin’ 🍩! Cheers! See my ignorant self thought it was so people can order a drink if they do not wish to go inside. It’s not OK that if someone wishes to be outside and order a drink especially at a time like this that they will be punish by making them wait even if customers come after them because theyyyy went inside. it’s not OK We’re alllll paying customers. Cheers If that window is met for what I think it’s for acknowledge people that are standing outside their just as important as those standing inside AND more likely to walk away and you lose...

My 8 workers and I always order from here because it’s convenient for us to get coffee and food before we head to work. Knowing that we are a big group, we always order ahead therefore there’s no wait and. However, we get cinnamon bagel with cream cheese allllll the time. 4 out of 10 they would forget the cream cheese. It’s ridiculous how we would have to check our orders because of how often they mess up our orders. This time I have to write a review, we order from here for years and years but today it’s just to a point where we knew someone just threw craps into the bag thinking we won’t know what we ordered. And we didn’t have time to go back and complain because we were going to be...