I had a rather peculiar experience today! I went in to purchase a lunch (Turkey Club on Rye). When I ordered the old women asked me my name, she askes me 2nd time! I told her a placed the order specifically saying No-Mayo!!! I'm one of those strict Non-Mayonaise consuming HUMANS that won't even date someone who eats the discusting condiment. I've found myself saying the phrase "No Mayo" when ordering pizza! So you understand just how much I despise mayonaise! So while ordering I remember saying this to the woman who seemed hard or hearing! In fact she asked my name twice, and when I told her I had the additional ¢27 (so that I wouldn't break a bill) I had to say it twice! So my order comes up and I leave! Something dawned on me to check the club! Low and behold, was a healthy layer if the artery clogging glue! So of course I went back! When I went back she darted over to me and asked "What's the problem"? So I told her that there was mayo on the club! She then stated that I didn't tell her that! She's older so I just handed the sandwich box! She took into the cooking area (within earshot) and immediately began recanting to the chef's that "He didn't say no mayo"! She said this about 5× before I called over to her to give me my money back! She couldn't hear me then and asked me twice what I was saying! I told her it was unprofessional to let the customer hear her saying that! She said nothing of an apology and said "Don't get mad at me" "Your thw one who forgot to say anything (maybe not her exact words, but nothing of the professional sort)! So a co-worker came over laughing and asked what the problem was! I told her that this was unprofessional! All the while, this women who is an older white women continues to say that I didn't say no mayo!!! Now, this seems really small! Thats because it was! However, the overall attitude was trash! The customer is not always right! We went on for about a minute! With mw getting more upset ultimately calling the place Townie-Trash! I'm an African American, and this is not the first time I've heard of this behavior in the McKennas establishment! Its literally TAVERN FAIR! A friend of mine who bought breakfast a few years back got the wrong order handed to him and when he had gone back, his food had been given away! The lines get long on the weekends (when their actually busy) so he didn't want to wait! He asked for his money back and the women then asked him why he couldnt just wait the additional ten minutes! The behavior was sketchy both times! You get the sense that therw is a bit of prejudice! For me that is provocative! After hearing the laughter and the lack of an apology! I left! I'm also no victim as I had some words of my own! I guy came to ask if the laughing women were okay! Although they all heard her lack of respect! It just reassures that some things never change! Though BOSTON is being gentrified and change is inevitable! DON'T GO HERE! THE BLUE BERRIES ARE FROM A CAN!!!