Sherpa’s Adventure Restaurant and Bar — Restaurant in Boulder

I was really excited to have momo and yak curry, as it's been about a decade since I last had a good taste of either. Tried to walk in for dinner, and even though there was at least one table indoors that was fully dressed and vacant and not on hold for a reservation, we were told that the wait for inside was going to be 20mins and instead led outdoors, to the furthest back section of the patio, near the fence exit, I'm assuming right by the dumpsters. We passed numerous empty tables outdoors and were led to the most undesirable spot for patrons at the entire establishment, besides maybe the bathroom, but as I'm heat intolerant, indoors by the bathroom would've been better for me than outside in the heat and humidity. I know the reason for this treatment is because I'm an invisibly disabled service dog handler, as MANY employees came to the front of the restaurant to gawk. I know I don't "look disabled", but I do expect places to know their legal rights regarding service animals in order to protect both their disabled & abled patrons from fake & poorly trained/socialized service animals. I know that me being invisibly disabled meant that they assumed my service dog was fake and not actually medical equipment that is both task-trained to mitigate my disabling co-morbid medical conditions AND public-access trained to behave appropriately in non-pet-friendly public spaces. I know that anybody can buy a cape or pack & patches & slap it on their pet to drag then wherever they please. I am not one of those people. If anybody at the restaurant had asked either of the two questions they're legally allowed to ask (per ADA legislation), they would have learned that my SD is trained to perform multiple medical alert tasks in addition to medical response tasks and some light mobility tasks. Beyond that, they also could've easily observed that my medical equipment is properly trained to work in non-pet-friendly public spaces (and pet friendly spaces TBH), and if for whatever reason I could not maintain control of my SD & he was harassing guests or employees or destroying property or otherwise posing an active threat (not allergens) to the restaurant, they legally can ask us to leave. They could easily see for themselves that he was well-behaved, calm, quiet, minding his business outside of working for me (which involves watching our surroundings to reduce my hypervigilance, among the many tasks he performs daily), laying under my legs at the bench as we waited for a table, after being asked several times only if he's a service animal (to which I accurately responded, "yes he is", waiting for the second legally allowed question, "what tasks does he provide to mitigate your disability/ies?"). Yall are legally allowed to ask these questions help quickly weed out many fakes who confuse emotional support animals with service animals, as the ADA explicitly states that emotional support is not a legally accepted task. Fakers can still get around that by lying about tasks the dog may be trained to do, but observing the behaviour of both the human handler and service animal are also good ways to vet fakes. While some service dogs are trained to smell things for allergen detection/alert, and some service dogs don't only watch their handler (like mine, because of some of the psychiatric tasks he provides), it's typically easy to spot a fake from their behaviour because the handler makes no effort, or no successful effort, to control the dog. Even in the case of a fully trained service animal, if they are actively harassing people or destroying property and the handler cannot regain control, y'all have the full legal right to ask the handler to remove the dog and offer them the option to return without the dog as a means of reasonable accommodation. I will be emailing the links to federal and state ADA pages that have FAQs for businesses and restaurants and explain your legal rights in full, so that hopefully you can be more accessible to disabled consumers in the future instead of treating us like garbage to be placed near...

My recent visit to Sherpa's Adventure in Boulder left much to be desired. Upon arrival, the initial greeting lacked warmth, setting the tone for what became an uncomfortable dining experience.

The indifference of the staff was evident when our waiter abruptly left us at a table without ensuring a comfortable dining arrangement, dismissing our request to relocate due to a draft from the door across from the table. Despite our appetizer order already placed, the lack of accommodation was disheartening. It was only through the kind gesture of the bartender that we were able to find a more suitable seating option, a basic expectation at any dining establishment.

Throughout the meal, the service continued to disappoint. Appetizers were presented without any plates, requiring us to request them after waiting for 10 mins, which sadly set the tone for the evening. The absence of a basic clearing of used plates compounded the discomfort. Such service deficiencies detracted from the enjoyment of the meal, leading us to eventually consume our entrees directly from the serving dishes as it’s honestly too embarrassing to keep asking for basic things that are usually a given.

This lack of attention to service was disheartening, especially considering the rich tradition of hospitality found in Nepalese culture. Such a contrast was truly disappointing and cast a shadow over the entire experience.

Regarding the food, the overall quality fell below expectations. The touted Nepalese cuisine felt lackluster and far from authentic. The chicken chunks in the tikka masala were disappointingly oversized, lacking flavor and tenderness. The Tibetan noodles failed to impress, falling short of the anticipated quality associated with such dishes but it was better than the tikka masala.

However, amidst the culinary letdown, two items stood out positively. The egg drop soup offered a delightful surprise, and the stuffed naan was indeed commendable. Regrettably, the momos, considered a Nepalese staple, failed to live up to expectations, and were rather disappointing as they were chewy and flavorless.

Furthermore, as an additional letdown, the staff began clearing our plates while some of the members of our party were still finishing up, a final touch underscoring the lack of consideration exhibited throughout our visit.

In summary, the below-par service and lackluster representation of Nepalese cuisine at Sherpa's Adventure in Boulder overshadowed any positives experienced. The lack of proper service etiquette and food quality that deviates from the authentic Nepalese or Indian flavors indeed left a lasting impression, one that regrettably precludes any future visits.

I feel no joy writing this review but I hope this review is helpful to...

When we arrived at 5:30, it was about 2 degrees outside, so the restaurant was pretty empty. The host took my wife and me to the very rear of the restaurant, which was a bit surprising. He wasn't very friendly, almost rude. That part of the restaurant appeared to have been a closet at one time. Jokingly, I said to my wife, they must think we are an old couple that isn't going to tip well. I had called early in the day and asked if I needed to make reservations, and they said no. The window next to us was drafty, so we had dinner wearing our coats and scarves. I put my stocking hat next to the window to block some of the cold air. Another couple came in about 10 minutes after us, and they seated them nearly on top of us like they were filling the back of the bus. Her chair hit mine, so we moved our table over. It was like someone getting on an empty elevator with you and moving so close they were standing on your feet. I tried to get the host's attention to order, but they seemed in a hurry. The waitress first took the couple's order before she got around to taking our order. The place was still empty. I was cold and hungry, so I found that more irritating than I usually would. The waitress wasn't very helpful with the menu; she seemed impatient. Of course, the order ended up a little screwed up. The waitress seemed surprised, and my wife was cordial as always, having been a waitress in college and grad school. My soup was cold, my tea selections looked it came out of that crazy aunt's purse or had been in someone's pocket for awhile. When we left, three staff members were at the front, and no one said, "Thanks for coming. Have a lovely evening!" Nothing, just blank looks. I will never eat here again. Why would I? There are so many great places in the area. I have read that Sherpas are renowned for their endurance and skills, warmth and friendliness, happy, relaxed attitude to life, and similar traits. That is true in my experience, but not in this place. They should consider a name change. I have eaten Nepalese cuisine all over the country and, of course, in many Colorado mountain areas. I ranked their food two stars, but I am unhappy about my experience, so that is a little low. I think most people would rank their food a solid three stars if they have ever eaten at a good Nepalese restaurant. When I was searching for restaurants I wanted, cozy warm, quite, and good food. I got cold, rude and a mediocre meal at best. I just had leftovers for lunch, and it just wasn't that great, which reminded me to write a poor review when I really just want to forget the mistake of...