Yesterday evening I had a 17 year old lecture myself and my father about respect. This child proceeded to be condescending and rude the second we pulled up to the window. She scolded my 72 year old father for smoking a cigarette while inside MY vehicle and refused to give us our order after we had already paid. This person should lose her job in my opinion immediately. Apparently she had a problem with smoking, which could be an understandable situation. However she was immediately rude without justification. She proceeded to hold our property hostage as it was already paid for. With a tip I might add... then after a verbal argument of approximately 15 minutes she refunded our money. All the while making other customers wait in line behind us. She is the little white manager with a rose on her right forearm and she still wears a covid mask... I'm all for having an opinion about your own life views. But leave that stuff at home when you're punched in for work... this child needs a lesson on work ethic, respect, customer service and just life in general. She is in no way fit to serve customers for any reason and because of this particular individual myself as well and my entire family will never give this establishment our...
Read moreThey refuse to break a $50, claiming they don't have change in their register. Not just one time, it's a standard practice for them. 2 days in a row before they flat out told me they never will. I find it hard to believe they don't have $30 or so in their registers. Won't be visiting this store again.
UPDATE: Asked for extra toasted bagel since their normal toasted is luke warm bread. Bagel was even LESS toasted than normal. Soft and squishy. How is it even possible to fail at toasting bread!?!? Such a shame because although incompetent, the workers are actually...
Read moreLove this place I come here to cut through the traffic grab a coffee and head to Falmouth a couple of days a week whenever I come here there’s never a line in drive-through the girls at the window are super sweet today I had the blonde girl with the light eyes she explained to me in the window how there was a new size called a Trenta for ice beverages I appreciated that as it was a good upsell because I ended up purchasing that size along with other things she was very sweet and complemented my nails as well what good service I will definitely...
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