Einstein Bros. Bagels — Restaurant in Bowling Green

Edit 2 - nah, they lost whatever they had going. 25 mins for my bagle sandwich again. Don't go here if you have stuff to do.

Edit - After having a conversation with management I was told that the cutoff for robot delivery's would be updated and I have to say it has helped ALOT. I returned at the busiest time of the day and put in the same order (this time also with a drink) and I waited 4 minutes for my sandwich. The short wait time also helped to reduce the crowd of people that are normally waiting for their food so the environment inside was much more friendly. overall this is definitely a huge improvement, I'm curious to see if this is just a temporary change but overall BIG improvement I can recommend going now.

Original - Be prepared to wait 45 minutes for a bagel in a loud uncomfortable small space with no seats, at least you get to listen to the fine selections on the oaks rockbot while you wait 😣🔫. Also even if the restaurant is empty there are almost certainly 10-20 robot delivery orders AHEAD of...

Waited 20 minutes for one bagel with butter. Waited by the counter and no one asked me if I needed help. As a fast food worker, this was god awful service. Everyone knows to compensate absurd wait time with a gift. Plus I'm pretty sure they let someone keep my bagel for free. Jesus Christ, if you're in a hurry just stock to the union or the oaks. The fact management let this happen and didn't even speak to me gives me a clear indication how awful this place is. And I watched my bagel be handed to someone else for free. And didn't remake it. Or offer compensation. If you're the head manager of your establishment, be ashamed of yourself. How incompetent can you possibly be? I won't be back here any time soon, unless their willing to fix their mistake retroactively. How can you even call this job a customer...

This Einstein Bros. Bagels is on the Bowling Green College Campus. This Einstein appears to have students as the majority of employees. The employees are not concerned with customer service probably because the majority of customers are students. The store is small and can get very loud due to music and students trying to have conversations over music. I could not hear the cashier repeat my order and I could not hear the cahier answers my questions about the menu. I was skipped over 3 times before getting my order. The manager or morning supervisor did step in because she saw my order was getting skipped. However, no apology for the confusion by their staff. I ordered two breakfast sandwiches and had to wait 30 minutes for my order to...