Subway — Restaurant in Bowling Green

I went here on 5/3/24 around 7:30pm to order dinner, however the small Indian worker was very rude for no reason. While I was looking at the menu, after I had said that I would need a minute to look at the options, she asked if I'm ready yet, to which I responded no. Shortly after, I tried to use a coupon, and she said that it would be better to use another coupon which I didn't want to use because it would make the same order cost extra money. She said the store doesn't offer the coupon I wanted to use, and she said I can order it online instead. Well when I did that, the app said that the store doesn't accept any coupons. I asked the worker about it, and she said that she already told me which coupon to use, and I explained her that I wanted the cheaper coupon, and she said that I wasted 45 minutes rather than wasting 5 minutes by ordering with the coupon she said to use. This was very unprofessional and unexpected, I work in food service and I would never tell a customer that they're wasting time placing an order. I ended up leaving because her rude comments ruined my night and I didn't want to purchase anything from that location anymore. Very bad experience, I recommend other restaurants that have...

I’m currently quarantined & ordered from this location through DoorDash. Receiving my order in a timely fashion I find that my toasted Chicken Teriyaki wasn’t toasted, which I could have handled. But, the bread was hard as a rock. The cold cut combo sub was missing 2 of the 3 meats. Essentially I had a bologna sandwich. The bread was also hard as a rock, & there were NO banana peppers as ordered either. I called the store & was told that they did put the meats, the banana peppers on the sandwich & the other was toasted. No. It wasn’t. I obtained the name & number of “Robbie” the manager. Who called me back to tell me that their sandwiches come pre rolled & he didn’t see how I was missing meats & he DID NOT care. He got very loud & confrontational. At which point I spoke a few choice words, hung up. Contacted corporate, again! And now to warn you good folks not to waste your hard earned money at this store. This is a reoccurring issue for this store. I won’t be giving them...

The short girl that works at this location is extremely rude and argumentative with customers. They let her run the show by herself, with no other staff. Sometimes you have to stand in line for 20 minutes because there’s no one to help her. Know what you want to order or put on your sandwich? Wrong. She’s gonna tell you what she will put on it. I’ve tried many times to give her the benefit of a doubt (maybe short staffed, etc). I asked to speak to a manager tonight and she told me they wouldn’t be back for a month, they’re in India. Likely another reason she thinks she can treat paying customers however she wants. Also, look at your receipts! She’s overcharged me...