Kabuki Sushi Thai Tapas — Restaurant in Boynton Beach

Hate to say it but as a black man, I don’t feel welcome here. I’ve been multiple times and each time I’ve felt rushed to leave and / or like I was not welcome at all. More recently I went to the bar with my buddy, another black man. We ordered plenty of food and a round of drinks. Half way through eating our food, before we could even finish our first round of drinks, our bill was placed in front of us. We mentioned that happy hour just started and we intended to stay for a few more rounds. We also noticed that this didn’t seem to be how the bar was operated as multiple others were sitting at the bar, ordering, but not having their bill put in their face after each drink. After another round, we got the hint and got out of there, we were clearly not welcome. I decided to give them another chance and ordered takeout with my wife. My wife (a white woman) has picked up there multiple times and it’s always been as simple as walking in, saying her name and they would give her the order. Last night, the order was under my name. I walked in and was asked for the name on the order to which I replied “Jordyn”. I was then asked to pull up the app from which I ordered the food. My wife ordered it on her app so I didn’t have the receipt, which I shared and repeated that there should be an order for Jordyn that’s already paid for. I was then asked to verify my wife’s phone number for the order. As I began to recite the number, I was asked mid sentence to then name each item in the order. I named 2/3 items as they were what I ordered and I couldn’t remember the final item my wife ordered. I was stared at, as if I was lying about EVERYTHING ELSE, until I could recall the final piece of my order. Not sure why or how this woman thought I was able to lie about all of the prior details and would only give me my order WITH MY NAME VERY VISIBLE ON THE RECEIPT after I was able to give her everything from my name clear through my time of birth. I will not make the mistake of supporting their business any further. I don’t not often throw around the word ‘racist’ as I understand what that can do to someone and their business but this seems to be racially motivated. If black people supporting your business bothers you, then we will gladly take our business elsewhere and hope that your adherence to ignorance results in someone who respects their customers, patrons and quite frankly the people paying their bills, taking your spot when your doors inevitably close. If you want good sushi at a place that respects their patrons regardless of race, Sushi Simon across the street is an...

Extremely disappointed ordering from this Kabuki, which was once my favorite South Florida sushi place. I drove two hours south just to pick up sushi for a birthday and called to place an order. I asked the woman on the phone (my receipt says "Nina") if the Alaskan Roll has any tempura flakes, and she gave me a curt answer stating that if the menu doesn't mention having it, it will not be in there. The birthday girl cannot eat tempura flakes, so great; I was excited to add that to my order. I picked up the order and presented the sushi to the birthday girl, and she took one or two bites only for her to realize it DOES in fact have tempura flakes. Seriously??? Why would the restaurant not take my request seriously?? Kabuki is extremely lucky she is not deathly allergic to tempura flakes or this would have been a disaster. Food requests are so important to listen to and yet the server taking my order was so quick to dismiss my question ensuring there were no tempura flakes in the Alaskan Roll, which it is not listed to have but it did. If she had a horrible allergic reaction then what?? The restaurant would be liable. I'm so disappointed by Kabuki, which was once my go-to sushi restaurant but I'll never go to again. Avoid this place at all costs if you have an allergy and want to live.

And Kabuki, this is a much bigger deal than you realize. Understand that this is a lawsuit waiting to happen; having ill-informed servers taking orders can cost people their lives. Train your staff and do not dismiss questions pertaining to food that might be eaten by those with severe...

I had high hopes for Kabuki in Boynton Beach, but after my recent experience, I’m deeply disappointed and won't be returning. I ordered the Panang Chicken, and it was dry—like sandpaper. The chicken was tasteless, tough, and almost impossible to chew. When I called to express my concern, the person on the phone suggested that if they remade it, the chicken would most likely be just as dry, which made me think they pre-cook their chicken rather than preparing it fresh. That's a huge red flag.

They even talked me into switching to shrimp, assuring me that the chicken would still be just as bad if I asked for a new one. Unfortunately, I also asked if they could add rice since we couldn't eat the original dish, and to my surprise, I was charged an additional $3 for it! This left me baffled, especially given the poor quality of the meal I received.

I’ve been to this restaurant twice before, and while the Panang Chicken wasn’t the best, it was decent enough to order again. But after this third visit, where the dish was inedible, I will never come back. What's even more frustrating is that they’ve lost out on about $2400 in business because I normally order the Panang Chicken for two people once a week. Was it really worth charging me $3 for rice and losing out on that much revenue, especially when the meal I returned was part of the reason?

Kabuki needs to seriously rethink how they prepare and serve their food. This experience was a...